Sr Administrative Assistant

Senior Administrative Assistant Advisor Group

The Senior Administrative Assistant Advisor Group provides high-level administrative and operational support in a dynamic, fast-paced environment to Area Vice Presidents and/or front-line field leaders (typically 23) and the broader Advisor Group (TAG). This role requires exceptional organizational agility, proactive problem-solving, and the ability to manage competing priorities while ensuring leaders can focus on strategic objectives. This can be a remote position. However, our ideal candidate will need to reside within 30 miles of Grand Rapids or Chesterfield, MI area. There will be periodic travel to our office or events.

Duties & Responsibilities:

• Provides day-to-day administrative support to multiple field leaders, including email and calendar management, travel arrangements, submitting expense reports and other key responsibilities as assigned. Manages these tasks in a high-volume, deadline-driven environment requiring frequent reprioritization.
• Ensures leaders can focus on their key jobs to be done and executes on plans for their model week/service models by thinking and acting proactively; use systems to assist them in managing calendar, tracking relationships, monitoring joint field work, prioritizing email and other incoming tasks. Demonstrates ability to anticipate needs and adjust plans quickly in response to changing priorities.
• Collaborates with leaders and partners in the Capacity Growth and Development Center of Excellence to organize candidate pipeline activities; this includes contacting candidates with reminders on interview materials or other key information, submitting recruiting forms, scheduling interviews, sharing information with team members, ensuring leader coverage of appointments, and serving as a key contact for candidates on behalf of the leader as they move through selection and launch.
• Provides end-to-end planning and support for small events and meetings, including AV/technical, location, catering, RSVP management, etc. Collaborate with TAG operations team leaders to support larger event planning needs as requested.
• Establishes and maintains efficient office management processes; performs routine administrative duties such as maintaining office supplies, processing mail, handling vendor expenses and other needs of the Advisor Group (TAG) related to the physical location (as applicable). Appropriately complete documentation in accordance with standards/requirements.
• Prepares meeting agendas and materials, maintains meeting notes, and arranges for implementation of action and follow-up items. Ensures timely follow-through on critical deliverables in a fast-paced setting.
• Relieves leaders of administrative tasks such as updating data, understanding reports and creating documents, ensuring information is accurate and timely.
• Responds to information requests and composes correspondence on a regular basis (often of a confidential nature).
• Maintains a high level of professionalism and strong relationships when interacting with candidates, advisors, leaders and other key stakeholders across the organization.
• Supports other projects, programs, and processes as needed.
• Models Thrivent's leadership competencies Model the Way, Rally the Team, and Deliver Outcomes.
• Supports and/or develops an environment in which Thrivent employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to our clients. Shapes and/or supports a culture that represents the Thrivent purpose, promise and values, ensuring that Thrivent's trust and reputation remain strong with its clients.

Audience and Influence:

• Field Leaders: Proactively determine gaps/needs in leader activity; raise them to leader and assist in the plan to adjust. Understand priority of meeting requests and leader preferences and adjust calendar accordingly.
• Operations Staff: Collaborate and consult with LGO, AGSM, AGC and other SAAs to support the work of field leaders, Areas/TAG and related meetings/events; provide insights to each other, share best practices to improve processes and efficiency.
• COEs: Work in partnership to support recruiting efforts of field leaders, providing insights and information as needed; understand the complexities and urgency of the selection process and act accordingly.
• Candidates: Provide assistance to and build relationships with candidates to provide information and welcome them throughout the selection process and as they begin their career with Thrivent.

Qualifications & Skills:

Required:

• 3 or more years of administrative/secretarial experience supporting multiple leaders or teams in a fast-paced environment
• Advanced business computer skills, including Microsoft Word, Excel, PowerPoint, and Outlook; ability to learn additional tools quickly (e.g., Teams, Salesforce, Zoom)
• Ability to handle multiple tasks and maintain a high quality of work while experiencing frequent interruptions
• Ability to maintain integrity of sensitive/confidential information and exercise sound judgment
• Strong organizational and project management skills
• Excellent communication and interpersonal skills

Preferred:

• Two-year degree from business or vocational school desired
• Project support experience desired

Pay Transparency: Thrivent's long-term growth depends on attracting, rewarding, and retaining people who are committed to helping others thrive with purpose. We accomplish this by offering a wide variety of market competitive compensation programs to attract, reward, and retain top talent. The applicable salary or hourly wage range for this full-time role is $24.06 - $32.56 per hour, which factors in various geographic regions. The base pay actually offered will be determined by a variety of factors including, but not limited to, location, relevant experience, skills, and knowledge, business needs, market demand, and other factors Thrivent deems important.

Thrivent is unique in our commitment to helping people to be wise with money and live balanced and generous lives. That extends to our benefits. The following benefits may be offered: various bonuses (including, for example, annual or long-term incentives); medical, dental, and vision insurance; health savings account; flexible spending account; 401k; pension; life and accidental death and dismemberment insurance; disability insurance; supplemental protection insurance; 20 days of Paid Time Off each year; Sick and Safe Time; 10 paid company holidays; Volunteer Time Off; paid parental leave; EAP; well-being benefits, and other employee benefits. Eligibility for receipt of these benefits is subject to the applicable plan/policy documents. Thrivent's plans/policies are subject to change at any time at Thrivent's discretion.

Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants.

Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to View email address on click.appcast.io or call View phone number on click.appcast.io and request Human Resources.