Sales Administrator
$22 - $26 per hourKey Skilled Personnel
Sales Administrator
Monrovia, CA
$22.00 - $26.00 per hour
Full-Time | Day Shift | Monday - Friday | 7:30am - 4:30pm Join a Growing Manufacturing Team That Values Customer Service & Teamwork As a Sales Administrator, you will play a key role in supporting customers, Inside Sales, Production, Shipping, and Quality teams to ensure orders are processed accurately and delivered on time. If you thrive in a collaborative environment and enjoy balancing customer interaction with administrative coordination, we want to hear from you. Key Responsibilities
Qualifications
Monrovia, CA
$22.00 - $26.00 per hour
Full-Time | Day Shift | Monday - Friday | 7:30am - 4:30pm Join a Growing Manufacturing Team That Values Customer Service & Teamwork As a Sales Administrator, you will play a key role in supporting customers, Inside Sales, Production, Shipping, and Quality teams to ensure orders are processed accurately and delivered on time. If you thrive in a collaborative environment and enjoy balancing customer interaction with administrative coordination, we want to hear from you. Key Responsibilities
- Serve as a primary point of contact for customer order inquiries and updates
- Coordinate with Sales, Production, Shipping, Quality, and Contract Review departments to ensure timely order processing and fulfillment
- Process customer purchase orders and change orders accurately
- Monitor customer portals and maintain up-to-date order information
- Provide customers with order status updates, shipping details, and delivery timelines
- Identify and communicate potential delays while helping expedite urgent orders
- Resolve customer concerns and escalate issues when necessary
- Maintain open order reports and communicate scheduling updates
- Support inventory forecasting and long-term customer agreements (LTAs/Kanban programs)
- Assist Quality and Compliance departments with customer documentation requests
- Maintain accurate electronic records and filing systems
- Deliver exceptional customer service with urgency, professionalism, and accuracy
Qualifications
- 2+ years of customer service, sales support, administrative, or office experience required
- Manufacturing industry experience is highly preferred
- Strong computer skills including Microsoft Outlook, Word, and Excel
- Experience with ERP or manufacturing software such as JobBoss or DocuWare is a plus
- Excellent verbal and written communication skills
- Strong organizational skills with exceptional attention to detail
- Ability to multitask and prioritize in a fast-paced environment
- Strong problem-solving and follow-up skills
- Ability to handle confidential information professionally
Vacancy posted 3 days ago
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