Crumbl Cookies Manager Williston Vermont

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Crumbl Cookies Manager

If you are someone who loves leading people, managing in a fast-paced environment, developing, and training a team, creating a work culture that is fun and engaging, training and providing world' class service to our amazing customers, and driving store key metrics, then Crumbl Cookies management is for you!

Management Benefits: Monthly Bonus, Cell phone reimbursement, Vacation Time, Paid Time Off, Sick Time, Health, Dental, and Vision Insurance Offered, 50% employee discounts on cookies, ice cream, and drinks, Regular performance collaboration and career growth opportunities, Recruitment and referral bonus, Cookie tasting & free 4 pack on your birthday, Recognition awards, Sundays Off

Essential Role Functions

• RECRUITING & HIRING: Hires for values, character, and ensures the company culture aligns well with each person considered for employment.
• PEOPLE DEVELOPMENT: Prioritizes training and developing bakers to excel in their roles and become future leaders for the company. Dedicates time to teach, train, and create a team that is in sync with each other and all working towards creating amazing experiences for the customers.
• LEADERSHIP & CULTURE: Leads the team to work together, sets the pace, energy, and culture to accomplish various objectives and manage a variety of systems and processes. Drives the team to meet key performance indicators (KPIs) while building and developing a fun and productive culture.
• COMMUNICATION: Communicates clearly, frequently, and provides clear direction and expectations verbally as well as via company communication channels. Shares important updates and business information regularly that will help the team and business perform well.
• STORE METRICS: Clearly communicates key store metrics using varies methods and frequently celebrates those who are achieving greatness. Sets store goals using the SMART method revolving around the key business metrics that drive strong business results.
• PREPAREDNESS: Plans daily, weekly, and monthly to ensure success is met around the most important tasks and priorities. Schedules staff, orders ingredients, and keeps good inventory to properly manage important business costs. Transitions store's ingredients and food weekly to be prepared for a new menu.
• PRODUCTION: Oversees the pace, quality, and quantity of dough and cookies made to meet the demand of the customers. Sees the floor, knows where to train, guide, and ensure each station is as efficient as possible while limiting waste every night.
• ORGANIZATION & ADMINISTRATION: Sets a standard of order throughout the store. Teaches and creates a culture of being organized and intentional in how the store runs and is set up. Keeps back-office areas clean, tidy, and structured. Is aware, organized, and timely in all administration tasks to complete.
• FACILITIES & EQUIPMENT: Helps monitor safe use and movement in and around the facility and equipment. Communicates promptly to management and utilizes the appropriate tools to initiate diagnosis and repairs if needed.
• TECHNOLOGY APTITUDE: Confidently be able to use email, chat applications, Microsoft Office, G-Suite & Gmail, human resource information system, and the point-of-sale system(s). Understand & demonstrate high proficiency with varies platforms such as the Crumbl's website, Crumbl's mobile app, and Crumbl's internal communication application. Be able to problem solve technology issues through key technology support contacts when needed.
• SAFETY: Constantly is training and coaching on safety first with the team. Assesses equipment, the environment, and work practices to ensure the team, the customer, and the brand is acting in a safe manner at all times.

Role Qualifications

CHARACTER: Naturally has strong personal values and displays these through actions and words. WORK-ETHIC: Committed to giving exceptional effort consistently in all responsibilities. CULTURAL FIT: Has a strong internal "why" that aligns with us and Crumbl Headquarters, has similar values and character, and has a passion for food and baking. EXPERIENCE: Preferably has 1 year of business, leadership, management, and food or restaurant experience. EDUCATION: Prefer an associate degree or higher. COMMITMENT TO THE CUSTOMER & EXCELLENCE: Has a genuine desire to serve others while having an unquenchable thirst for excellence in everything you do.