Resident Field Mechanic

Company Details

Vancer was formed to create custom maintenance-of-way (MOW) equipment for rail clients. Our employees are the cornerstone of our business and key to ensuring we develop and deliver successful solutions that meet the needs of our railroad customers.


Position Overview

The Resident Technician is responsible for independently performing comprehensive maintenance, diagnostics, and service repairs at customer sites or in field environments on equipment serviced by Vancer, including Caterpillar machines. Duties include building strong customer relationships to promote trust and loyalty, as well as removing, installing, repairing, disassembling, assembling, and conducting failure analysis on all equipment systems such as engines, attachments, electrical systems, hydraulics, transmissions, power train, brakes, steering, and electronic and computer applications.

If you have any questions prior to applying, please reach out to our Recruiting team at View email address on click.appcast.io or View phone number on click.appcast.io.

PRIMARY JOB DUTIES:
• Inspects, diagnoses, troubleshoots, services, and repairs customer machines in the field
• References service manuals, diagnostic software, and parts books to identify malfunctions and verify specifications
• Verifies warranty coverage for parts and manages return of cores and remanufactured components
• Performs failure analysis on all major systems including engines, electrical, hydraulics, transmissions, power train, brakes, steering, and electronic/computer applications
• Schedules and performs preventative maintenance, safety checks, and operational tests per contract guidelines by coordinating with customers
• Prepares accurate work orders, warranty documentation, SIMS reports, time charges, expenses, and purchase orders daily
• Orders and returns parts through appropriate service order processes
• Identifies and recommends additional services to minimize downtime, improve customer satisfaction, and build loyalty
• Generates additional service business by contacting potential customers within the region (Resident role only)
• Follows all Vancer and customer-specific safety policies, including contamination control and HAZMAT regulations


About Vancer

BENEFITS:

• Medical (and FSA/HSA plans), Dental, Vision Insurances
• Paid Vacation and Holidays
• Company-paid Basic Life Insurance
• Supplemental Term Life Insurance
• 401(k) with Profit Sharing
• Tuition Reimbursement and In-house Training Dept.
• Paid Military Leave
• Short and Long-Term Disability

ABOUT VANCER:

Built in Nebraska, Vancer was founded to engineer, build, and distribute quality, innovative and safe maintenance-of-way (MOW) equipment for the railroad industry. By working closely with Class I railroads, Vancer has developed and supplied high quality, MOW solutions that help maintain thousands of miles of track each year. At Vancer, we take great pride in keeping our finger on the pulse of the rail industry. We listen. We learn. And we are committed to finding successful solutions for our railroad customers for many years to come.


Vancer is an equal opportunity employer and affords equal opportunity to all applicants for all positions. Vancer shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status or disability.