Sr Mgr Store Strategy & Transformation - Store Execution Program Lead

Work Location:Mount Laurel, New Jersey, United States of AmericaHours:40Pay Details:$115,440 - $186,160 USDTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.Line of Business:Personal & Commercial BankingJob Description:Retail Store Strategy & Transformation is responsible for developing and executing growth strategies that strengthen TD Bank's Retail footprint and support long-term business transformation. The team leads strategic initiatives focused on organic growth, enhanced in-store capabilities, and enterprise-wide priorities that improve client and colleague experiences. Acting as a key connector across the organization, Retail Growth & Transformation partners with Retail Distribution leadership, Field Leadership, Finance, AI2, Marketing, Consumer Product, and other stakeholders to translate strategy into execution and deliver measurable business outcomes. Our Senior Manager role will lead execution of our Store Expansion Strategy.The Senior Manager, Store Strategy & Transformation leads the program management component of the groups process transformation. The job delivers complex intra-business and cross line of business projects, to gain consensus and buy-in to common approaches at an enterprise level.Preferred Qualifications:Experience leading branch expansion, branch opening, and network growth initiatives with accountability for operational and financial outcomes.Proven ability to execute complex branch deployment programs from market evaluation and site selection through opening and post-launch stabilization.Demonstrated success leading cross-functional teams to deliver branch growth objectives, including operational readiness, workforce planning, technology implementation, and launch execution.Strong understanding of branch network strategy, market analysis, site selection, investment prioritization, and performance measurement.Ability to build scalable processes, governance routines, and performance metrics that drive efficient execution, accountability, and informed investment decisions.Demonstrated experience working directly within a retail, branch, or field-based environment.Depth & Scope:Develops change management strategy for the business line, by assessing impacts and ensuring effective management of change initiatives across the businessMay identify and lead high impact process improvement opportunities, with measurable results and positive impact to Customer, Employee, capacity, service levels and/cost to serveSupports vision and strategic leadership in developing, implementing and maintaining the Company's Business Excellence Model for all innovation and improvement project and program deliverables in Retail Store OperationsInfluences all levels of management and works with business lines to advocate for adoption of changes identifiedDevelops program roadmap to enable delivery of iterative business enhancements and innovation program componentsDevelops strong relationships with technology partners and provides business relationship linkage between project sponsors and technology management, as appropriateOversees and provides direction and guidance to managers of component projects and team to ensure strong coordination of efforts amongst themDevelops program governance and required reporting, monitors and controls program management plansManages, monitors, and controls overall program performance and integration of component initiatives; makes necessary adjustments based on business priorities and issuesKeeps informed of changing organizational strategies and priorities to be able to adjust course of the transformation program accordinglyConsolidates and communicates project status to stakeholders, as per established governance model, and ensures awareness of significant changes to the program status in a timely mannerMaintains strong relationships and communication with Business Excellence, Productivity Analytics and Workforce Management team, and supporting partnersIdentifies program risks and develops mitigation plans, monitors and controls project risksIdentifies stakeholders and develops adequate resource plan to support program; ensures resources are mobilized across the programTracks the contribution of each project to the overall business transformation (program) and ensures that all program issues are effectively resolvedEnsures project management and communications teams work together, assessing the effectiveness of ongoing communication of milestonesEducation & Experience:Bachelor's degree or equivalent experience required in an analytical field such as Business, Engineering, Finance, Mathematics, Statistics5-7 years related experience required in one or more of the following areas: Bank Operations, Retail Banking, Process Improvement, Project ManagementAbility to manage multiple complex priorities and competing agendas without express authority over delivery teamsExcellent communication, strategic planning, organizational and interpersonal skills, at all levels in the organization, including working effectively with Executives and Senior ManagementAnalytical aptitude with an emphasis on investigative, methodical critical questioning and logical thinking; a data-driven decision makerDemonstrates an outstanding track record for conceptualizing, leading, and successfully delivering large scale transformational programsHighly proficient in Microsoft Excel and PowerPointProficiency with Visio and MS ProjectDemonstrated leadership and project management skillsProven ability to see business processes through a Customer lensStrategic thinkerOutstanding change management capabilityResults/outcome-oriented and committed to delivering results within aggressive timelinesMust have the ability to work flexible hours, travel as needed and remain accessible 24/7 during project delivery phasesPhysical Requirements:Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%Domestic Travel – OccasionalInternational Travel – NeverPerforming sedentary work – ContinuousPerforming multiple tasks – ContinuousOperating standard office equipment - ContinuousResponding quickly to sounds – OccasionalSitting – ContinuousStanding – OccasionalWalking – OccasionalMoving safely in confined spaces – OccasionalLifting/Carrying (under 25 lbs.) – OccasionalLifting/Carrying (over 25 lbs.) – NeverSquatting – OccasionalBending – OccasionalKneeling – NeverCrawling – NeverClimbing – NeverReaching overhead – NeverReaching forward – OccasionalPushing – NeverPulling – NeverTwisting – NeverConcentrating for long periods of time – ContinuousApplying common sense to deal with problems involving standardized situations – ContinuousReading, writing and comprehending instructions – ContinuousAdding, subtracting, multiplying and dividing – ContinuousThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.Who We Are:TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.Our Total Rewards PackageOur Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn moreAdditional Information:We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.Colleague DevelopmentIf you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.Training & OnboardingWe will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.Interview ProcessWe’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.AccommodationTD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at View email address on click.appcast.io . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. #J-18808-Ljbffr TD