Service Advisor
NextCar Rental
Automotive Service Advisor
Fitzgerald Auto Mall is currently looking to hire an Automotive Service Advisor! Sales performance and strong customer satisfaction track record is a must! We offer salary, monthly commission, as well as multiple incentive programs. Clean, organized and structured work environment. High volume service department with a lot of opportunity.
Previous automotive service advisor experience is required. Reynolds and Reynolds experience is a plus. Qualified applicants will have a track record of high performance, history of strong customer satisfaction scores, and demonstrate ability to be trained on OEM process and procedure. We are looking for candidates with integrity, a positive attitude, passion to succeed, and a willingness to learn.
Fitzgerald Auto Mall offers a strong compensation package which includes:
- Competitive salaries, commission, and bonus programs based on experience.
- Employee-owned! Free shares you can't find anywhere else in the industry!
- Family friendly atmosphere and flexible schedule.
- Large client base, shop is full daily.
- Benefits available – Health, Dental, Vision, Paid Time Off
- Employer paid Life and Disability Insurance
- Top technicians and equipment to support you
Responsibilities include:
- Writing repair orders for both customer pay and warranty repairs.
- Secure agreement from clients prior to all repairs.
- Clearly explain the requested service on every car.
- Thoroughly estimate the time and cost of every repair.
- Advise clients on the proper care for their vehicle, including maintenance.
- Monitor the progress of client vehicles throughout the day and update clients on status.
- Greet customers in a timely manner.
- Schedule service appointments.
- Test drives vehicles when required.
- Verify all final invoices and reconcile work performed and charges.
Fitzgerald Auto Mall is an EEO employer.
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