Software Engineer 2

Telematics Software Support Specialist Actively provides day to day Tier 2 software support for backend the client’s Telematics services. Proactively monitors and investigates software alerts. Creates and manages knowledge articles: How To's, Known Issues, etc. Develops tooling: automation for monitoring and alerting, dashboards and reports for monitoring, and troubleshooting support tools. Position will be onsite hybrid starting day 1 - in the office every other Tuesday. The client will provide a Mac laptop. Typical day includes: Actively provides day to day Tier 2 software support for backend the client’s Telematics services. Proactively monitors and investigates software alerts. Creates and manages knowledge articles: How To's, Known Issues, etc. Develops tooling: automation for monitoring and alerting, dashboards and reports for monitoring, and troubleshooting support tools. Technical skills required: 1+ years experience in Java (university experience acceptable). 1+ years experience in secondary languages: Python, SQL, etc. Soft skills required: Demonstrated strong problem solving and technical skills Strong communication and collaboration skills Demonstrated strong initiative with ability to work independently Proactive and eager to learn Education requirements: Bachelor's degree in computer science, software engineering or relevant field required. Plus 1+ years professional exp. Samprasoft