Caregiver Scheduler

Job Description

Job Description

Job Summary:
Senior Helpers of West Oahu is seeking a highly organized and dependable Scheduling Coordinator to manage caregiver schedules and ensure seamless delivery of in-home care services to our clients. This role is critical to maintaining continuity of care, supporting our caregivers, and ensuring clients receive reliable, high-quality service. The ideal candidate is detail-oriented, able to multitask in a fast-paced environment, and has strong communication and problem-solving skills.

Key Responsibilities:

• Coordinate and maintain daily and weekly schedules for caregivers and clients

• Match caregivers with clients based on care needs, availability, and compatibility

• Communicate schedule changes, updates, and shift coverage with caregivers in a timely manner

• Monitor open shifts and proactively fill them to ensure uninterrupted care

• Respond to caregiver call-outs and arrange backup coverage

• Maintain accurate scheduling records and client care hours in the company’s scheduling system

• Communicate with clients and families regarding schedule updates when necessary

• Support onboarding of new caregivers by coordinating initial schedules and introductions

• Work closely with the care management team to ensure client care plans are properly staffed

• Assist with administrative tasks and reporting as needed

Qualifications:

• High school diploma or equivalent required; associate or bachelor’s degree preferred

• Previous scheduling, administrative, or office coordination experience preferred

• Experience in home care, healthcare, or staffing environments is a plus

• Strong organizational and time management skills

• Excellent verbal and written communication skills

• Ability to multitask and remain calm in a fast-paced environment

• Proficiency with scheduling software and Microsoft Office (Word, Excel, Outlook)

• Strong problem-solving and decision-making abilities

• Professional, dependable, and customer-service oriented

Physical Requirements:

• Ability to sit and work at a computer for extended periods

• Occasional lifting of office supplies up to 20 lbs

Benefits:

• Competitive salary

• Paid training

• Supportive team environment

• Opportunity for professional growth

• Meaningful work supporting seniors and caregivers in the community

About Senior Helpers of West Oahu:
Senior Helpers of West Oahu is dedicated to providing compassionate, high-quality in-home care that allows seniors to live safely and independently in the comfort of their own homes. Our team is committed to excellence, reliability, and making a positive difference in the lives of our clients and their families.

How to Apply:
Qualified candidates are encouraged to submit their resume and cover letter. We look forward to adding a dedicated Scheduling Coordinator to our growing team.