Accounts Receivable Associate

Loloi Rugs is a leading textile brand that designs and crafts rugs, pillows, and throws for the thoughtfully layered home. Family-owned and led since 2004, Loloi is growing more quickly than ever. To date, we’ve expanded our diverse team to hundreds of employees, invested in multiple distribution facilities, introduced thousands of products, and earned the respect and business of retailers and designers worldwide. A testament to our products and our team, Loloi has earned the ARTS Award for “Best Rug Manufacturer” in 2010, 2011, 2015, 2016, 2018, 2023, and 2025. Loloi Rugs is seeking a Full‑Time, experienced Account Receivables Associate that would be able to work 40 hours a week in Dallas, TX. The ideal candidate should be detail and task‑oriented, have excellent customer service skills, be able to work in a fast‑paced, high‑pressure environment and handle a large volume of phone, email, and financial transactions. Mid to Advanced Excel Skills are a requirement. Prior experience promoting and maintaining accuracy, overseeing, and processing incoming payments via cash application processes, and ensuring incoming revenue is secured properly through accurate verification and posting of receipts. The role requires professional collection and statement reconciliation daily. Prior experience with Ecommerce accounting is a plus. Experience with ServiceNow is also a plus. Please note, this role is based on‑site 5 days a week in our headquarter office in Farmers Branch. Responsibilities: Complete AR (Accounts Receivable) Account Management of a roster of varied account types. Processing invoices for all customers Post customer payments by recording cash, wire, ACH, checks, and credit card transactions Post revenues by verifying and entering transactions Process customer sales, manual invoices, and credit memos Order Release Acknowledgement Answering phone calls, emails, and customer account inquiries Analyze customer accounts and resolve discrepancies Assist with the collection of past due accounts Process chargebacks through designated customer portals Follow up on return transaction cases with the Returns Team Process designated cases through ServiceNow. Partner with various Operational and Customer Service departments on complex problem solving. Qualifications: Detail‑oriented, accurate, and organized while completing repetitive tasks Excellent verbal and written communication skills Intermediate skills in Microsoft Word and Excel, vlookup and pivot table experience a plus Excellent customer service skills and presentation Professional initiative to solve complex problems by using all departmental resources. Conflict Management and Resolution skills Requirements: At least 2 years of prior experience in Accounts Receivable, cash application and account management are required. High School Diploma or equivalent; college degree preferred Loloi Rugs does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. We seek a diverse pool of applicants and consider all qualified candidates regardless of race, ancestry, color, gender identity or expression, sexual orientation, religion, national origin, citizenship, disability, Veteran status, marital status, or any other protected status. If you have a special need or disability that requires accommodation, please let us know. #J-18808-Ljbffr Loloi Rugs