HR Coordinator III - Adjudication Support

Provides a broad range of operational process support and/or performs general to specialized transactions and/or other processing activities for own functional area. Works within broad and/or non-standard parameters, involving multiple steps, systems, and jurisdictions. Requires specialized expertise and performs multiple and/or diverse tasks that are highly complex. Handles 1st level escalated issues and provides work guidance and direction or acts as a working team lead and resource to others. Accountable for resolving exceptions, non-standard issues / transactions and/or escalating to appropriate level where further clarity or interpretation of more complex policies or rules is required. Provides process / policy guidance to others internal partners/clients. Focus of work is weekly, monthly and/or longer with addition of ad-hoc and initiative based requests, as required. May involve cross-functional teams across TD and/or involving external contacts. Requirements Undergraduate degree required 1+ years relevant experience required Be knowledgeable and/or aware of industry developments from a HR program and regulatory perspective for own area Excellent organizational skills Excellent computer literacy and proficiency in common PC applications Ability to maintain confidentiality of records and personal information Excellent ability to provide consistent support prioritizing tasks based on departmental priorities Excellent knowledge of effective customer service techniques. #J-18808-Ljbffr Jobtailor