Patient Access Specialist

Job Description

Job Description

Required Skills & Experience

• Current BLS certification (American Heart Association – Healthcare Providers)

• Billing and coding certification preferred

• Experience using EMR (EPIC) systems, insurance verification, eligibility, and electronic billing

• Working knowledge of health insurance plans and interpretation of benefits

• Knowledge of medical terminology

• Prior experience in a customer service or patient-facing healthcare role

• Proficiency with Microsoft Office applications (Outlook, Word, Excel)

• Ability to maintain confidentiality in compliance with HIPAA regulations

• Strong verbal and written communication skills

• Excellent organizational skills with strong attention to detail

• Ability to prioritize tasks, manage time effectively, and multitask in a fast-paced environment

• Professional, service-oriented, flexible, and dependable

Strong interpersonal skills with the ability to follow directions accurately

Job Description

The Patient Access Specialist is responsible for delivering a professional and high-quality patient experience while ensuring accurate and complete patient registration. This role serves as a key liaison between patients, clinical teams, and administrative departments to facilitate access to services within the Cancer Institute.