Director of Data Center & Site Operations

Director of Data Center & Site Operations Location: Remote or Onsite (Pleasanton, CA, Marshfield, MO, Odessa, TX or Orangeburg, SC)
Reporting to: VP of Tech & DC Operations

At STN , we don't just adapt to the digital future, we engineer it. Our mission is to help organizations thrive in a rapidly evolving technology landscape through strategic insight, cutting-edge solutions, and a security-first mindset. We provide end-to-end services spanning cloud consulting, AI infrastructure, and enterprise security, enabling secure, scalable, and future-ready transformation.

As trusted advisors, we align IT investments with business outcomes that drive performance and growth, starting with deep strategic engagement and delivering tailored solutions built for long-term impact.

Our approach is innovation-led and rooted in cybersecurity, with a focus on leveraging the right technologies to solve real-world challenges. We invest in our people and foster a culture of growth, inclusion, and purpose because we believe empowered teams build transformative technology.

Overview
The Data Center & Site Operations Manager is responsible for leading physical infrastructure delivery and ongoing operational readiness across global data center environments. This role bridges the gap between initial build-out and lifecycle management, overseeing Day 1 rack-and-stack deployment execution and governing steady-state Day 2 activities—including infrastructure scaling, hardware expansions, migrations, break-fix governance, and continuous operational optimizations.

The ideal candidate combines strong program management, deployment operations expertise, vendor coordination, and cross-functional leadership to ensure high availability, operational consistency, and scalable deployment execution across multiple regions.

Key Responsibilities

Global Deployment Operations

• Partner with architecture, engineering, and capacity teams to plan and execute Day 1 infrastructure deployments, ensuring hardware delivery, physical layout, rack-and-stack, and initial cabling meet global design standards.
• Lead Day 2 deployment activities across global data center sites including expansions, refreshes, migrations, retrofits, and operational upgrades.
• Coordinate deployment execution for compute, storage, networking, cabling, and infrastructure changes.
• Manage deployment schedules, implementation timelines, and resource planning across multiple concurrent projects.
• Drive operational readiness and turnover from construction/build teams into live operations environments.
• Oversee change implementation while minimizing operational risk and service disruption.

Program & Project Management

• Develop deployment roadmaps, execution plans, and operational milestones spanning Day 1 build-out and Day 2 steady-state activities.
• Track deployment KPIs, timelines, budgets, and vendor performance metrics.
• Manage risks, escalations, dependencies, and issue resolution throughout deployment lifecycle.
• Ensure alignment between engineering, operations, logistics, and site teams.
• Provide executive-level reporting on deployment progress, capacity readiness, and operational impacts.

Operational Excellence

• Establish and improve standardized deployment processes, SOPs, and operational playbooks for both Day 1 build-out and Day 2 steady-state execution.
• Drive continuous improvement initiatives focused on efficiency, quality, and deployment velocity.
• Ensure compliance with operational standards, safety requirements, and change management policies.
• Support incident response coordination for deployment-related operational issues.
• Partner with capacity planning and infrastructure teams to support scaling strategies .

Site Operations Leadership

• Oversee site-level operational functions including:
  • Superintendent / General Manager leadership
  • Site Operations Managers
  • Site Administration
  • EHS / Safety programs and compliance
  • Inventory coordination and planning with logistics partner teams.
• Ensure coordination between deployment activities and ongoing site operations teams to maintain operational continuity, safety, and service availability.
• Drive alignment across facilities, security, logistics, and operational stakeholders to support scalable global site operations.

Vendor & Stakeholder Management

• Manage third-party deployment vendors, integrators, and logistics providers.
• Coordinate with global site operations, engineering, network, facilities, and supply chain teams.
• Facilitate deployment readiness reviews and stakeholder communications.
• Ensure vendor SLAs and deployment quality standards are met consistently.

Capacity & Lifecycle Management

• Support infrastructure lifecycle management including refreshes, decommissions, and hardware replacement programs.
• Coordinate deployment sequencing and operational validation for lifecycle refresh and replacement activities.
• Assist with forecasting deployment capacity needs and regional operational requirements.
• Ensure inventory accuracy and deployment asset tracking.

Experience & Qualifications

Required

• Bachelor’s degree in Engineering, Information Technology, Operations Management, or related field (or equivalent experience).
• 7+ years of experience in data center operations, infrastructure deployment, technical program management, or related field.
• Experience managing large-scale global infrastructure deployment programs.
• Hands-on experience with Day 1 site build-out and rack-and-stack execution, including turnover from construction into live operations.
• Strong understanding of data center infrastructure including:
  • Compute/server deployments
  • Network infrastructure
  • Cabling systems
  • Power/cooling dependencies
  • Hardware lifecycle management
• Experience with change management and operational governance processes.
• Proven ability to manage cross-functional global teams and vendors.
• Strong project/program management skills with experience managing multiple priorities simultaneously.

Preferred

• Experience in hyperscale or enterprise data center environments.
• PMP, PRINCE2, ITIL, or related certifications.
• Familiarity with DCIM tools, ticketing systems, and deployment tracking platforms.
• Experience with automation and deployment optimization initiatives.
• Knowledge of capacity management and operational analytics.
• Strong understanding of service availability and operational risk management.

Compensation

• Full-Time, Exempt
• $160,000-$220,000/year, DOE

Benefits

• Health Coverage – Medical, Dental & Vision
• FSA Health and Dependent Care available
• 401(k) Plan
• Unlimited Paid Time Off (PTO)
• Observed Holidays Paid
• Cell Phone Allowance
• Collaborative, growth-driven culture

Candidates must be U.S. Citizens or Permanent Residents. We are unable to provide sponsorship at this time.

Employment is contingent upon the successful completion of a background check and reference verification. All applicants must be authorized to work in the United States on a full-time basis.