Vice President, Product Strategy & Transformation

Job Description

Join a team reshaping how customers experience co-brand and partner card products through modern digital innovation. You will pair strategic thinking with hands-on execution to help product leaders move faster, with more clarity and impact.

As a Vice President, Product Strategy Transformation in Partner and Co-Brand Card Products, you will turn leadership priorities into actionable plans, operating routines, and measurable outcomes. You will lead executive-ready storytelling for business reviews and leadership forums, bringing together performance, risks, and progress into clear narratives. You will also drive transformation and efficiency initiatives, including thoughtful adoption of new technologies such as artificial intelligence (AI), to improve how teams plan, communicate, and deliver.

Job responsibilities

• Translate product leadership vision into clear priorities, plans, and workstreams
• Shape and maintain a multi-quarter roadmap of strategic priorities across partner teams
• Design and continuously improve operating routines and ways of working across cross-functional teams
• Own leadership operating rhythms, including leadership meetings, offsites, and town halls
• Lead business reviews end-to-end, synthesizing performance, risks, and progress into executive narratives
• Drive transformation initiatives that streamline processes, reduce friction, and improve execution
• Build performance measurement approaches, including objectives, key results, and critical business indicators
• Lead executive and stakeholder communications to drive alignment and sustained engagement
• Strengthen internal communications and team engagement through consistent channels and events
• Partner with finance and people partners on headcount planning, budget management, and organizational initiatives
• Lead onboarding and team enablement efforts to support a high-performing culture

Required qualifications, capabilities, and skills

• 6+ years of experience in strategy, business management, consulting, financial services, or product management
• Proven ability to manage complex programs and drive change in large, matrixed organizations
• Demonstrated ability to design and implement operating models and organizational structures
• Strong process improvement and transformation capability with measurable efficiency outcomes
• Strong storytelling and communication skills, including executive-level narrative development
• Experience running business reviews, town halls, leadership meetings, and offsites
• Ability to translate leadership direction into clear, actionable plans with sustained follow-through
• Strong financial acumen and comfort interpreting performance, productivity, and efficiency metrics
• Ability to operate in detail while maintaining a strategic, enterprise-level view
• Interest in adopting new technology, including AI-enabled tools, to improve internal operations

Preferred qualifications, capabilities, and skills

• Experience in consulting, corporate strategy, or business management
• Experience in consumer financial services, card products, or co-brand and partner ecosystems
• Experience leading organizational transformation, operating model design, or cost-reduction initiatives
• Experience designing and rolling out automation or AI-enabled workflows for internal operations
• Experience supporting senior executives in a fast-paced environment
• Demonstrated ability to build and manage cross-functional stakeholder relationships at scale
• Familiarity with product management frameworks and agile delivery approaches

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.