Industrial Floor Care & Restoration Equipment Service Technician

Job Description

Job Description

Why This Role Matters

Pay Range: $18.00 - $20.00

Uptime, safety, and productivity hinge on expert maintenance and repair. As an Industrial Floor Care & Restoration Equipment Service Technician, you’ll diagnose, service, and restore mission-critical machines for the surface-prep and commercial cleaning industries.

Core Responsibilities

• Diagnose and repair systems and components across commercial cleaning, restoration, and surface-prep equipment.
• Apply testing equipment, troubleshooting guides, and manufacturer repair manuals accurately.
• Evaluate units and communicate additional service/repair needs.
• Create service orders, build bids, and present estimates.
• Schedule and manage appointments in scheduling software .
• Coordinate shop workload with other technicians and store employees.
• Order parts and coordinate with vendors for efficient turnaround.
• Maintain a clean, organized, and safe workspace; use PPE at all times.

Equipment Portfolio

• Surface prep: floor scrapers, floor grinders, shot blasters
• Engines and auto: basic automotive; 2-, 3-, and 4-cylinder gas engines
• Cleaning systems: truck-mounted carpet cleaning units, portable carpet extractors, hard-surface floor cleaning machines
• Specialized: duct cleaning equipment, deodorizing equipment, dehumidifiers, air scrubbers, air movers, HEPA vacuums

Customer & Team Interaction

• Communicate with customers in person, by phone, and via email.
• Assist other technicians and store staff; take direction from supervisors.
• Meet or exceed department quality and productivity targets.

Qualifications

• 2+ years preferred in one or more: commercial cleaning/restoration equipment; small engine repair/maintenance; pressure washer repair/maintenance; vehicle repair/maintenance.
• Valid driver license and clean driving record (no DUIs or careless/reckless in past 3 years).
• High school diploma or equivalent .
• Own a basic mechanic’s tool set .
• High mechanical aptitude, strong technical skills, and precise troubleshooting.
• Consistent use of safety glasses, hearing protection , and other safety gear.
• Ability to lift 50+ lbs frequently; strong time management.
• Professional demeanor; clear written and verbal communication; basic computer proficiency .
• Occasional overtime required.
• Bilingual English/Spanish a plus.