Senior Field Service Technician

White Cap Position

A position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Responsible for complex preventative maintenance of construction equipment in the field/on-site including repairing and installing construction equipment to manufacturing and customer requirements.

If selected for this position, the company will run a Motor Vehicle Record (MVR) report. A requirement of this position is an acceptable MVR report.

Major Tasks, Responsibilities and Key Accountabilities

Conducts and inspects construction equipment for preventive maintenance and complex repairs needed at customer locations.

Diagnoses and repairs complex electrical systems, complex hydraulic systems, and complex diesel and gasoline engines.

Inspects and conducts complex customer and warranty repairs including documenting with pictures or information. Records information about parts, materials or repair procedures.

Installs Salesman kits on new and used construction equipment.

Determines and selects critical parts needed for estimates and repairs.

Performs inspections on new construction equipment from the manufacturers.

Inspects trade-in units to prepare for sale.

This position requires operation of a company vehicle, or a personal vehicle and such operation is done consistently more than 80% of the average work week. If selected for this position, the company will run a Motor Vehicle Record (MVR) report. A requirement of this position is an acceptable MVR report.

Nature and Scope

• May modify processes to resolve situations.

• Under limited supervision, relies on experience and exercises independent judgment to determine the best approach to achieve desired outcomes. Course of action is often determined by interpreting procedures and policies. Work typically involves periodic review of output by a supervisor or direct customers of the process.

• Is sought out and/or assigned to provide general guidance/direction, training, and technical assistance to junior level support personnel. Contributes to employees' professional development but does not have hiring/firing authority.

Work Environment

• Typically located in a comfortable environment but with regular exposure to factors that may cause noticeable discomfort or a moderate risk of accident or illness, such as temperature extremes, moving machinery, loud noises, and fumes.

• Ability to lift and carry up to 50 pounds in a physical environment. Ability to stand for periods of time up to and exceeding 60 minutes. Ability to make repetitive movements, such as using a 10-key or calculator, bending, or squatting.

• No travel required.

Education and Experience

• HS Diploma or GED strongly preferred. 0-2 years of experience in area of responsibility.

Preferred Qualifications

• Prefer vocational or technical school.

If you're looking to play a role in building America, consider one of our open opportunities. We can't wait to meet you.