Operations Support Specialist

Operations Support Specialist

We are looking for an Operations Support Specialist for our Brentwood, TN office. Key Responsibilities May Include:

• Use case management system to request, prepare, and manage legal documents to ensure successful execution.
• Access and update court websites to obtain status updates on pending cases.
• E-file legal complaints and motions with various courts.
• Maintain accurate and up-to-date case files, including judgment information, in the case management system.
• Perform general document management tasks, including scanning, copying, and organizing files.
• Utilize skip tracing tools and techniques to locate debtor information and verify employment
• Handle all communications and tasks with professionalism, respect and integrity
• Communicate effectively with clients and internal teams, ensuring timely follow-up and resolution of client inquiries.

Qualifications:

• High attention to detail and exceptional organizational skills.
• Ability to handle a high volume of work in a fast-paced environment.
• Capacity to multitask and prioritize tasks effectively.
• Proven ability to handle confidential documents and matters with professionalism and discretion.
• Intermediate knowledge of Microsoft Office Suite (Excel, Outlook, Word).
• Superior typing skills.

Education/Training/Experience:

• High School Diploma or equivalent required.

Must be willing to submit to Background Check and Drug Screen