Business Analyst

Our Partner is supporting a U.S. Government customer to provide support for onsite incident response to civilian Government agencies and critical asset owners who experience cyber-attacks, providing immediate investigation and resolution. Contract personnel perform investigations to characterize the severity of breaches, develop mitigation plans, and assist with the restoration of services. They are seeking a Business Analyst to support this critical customer mission.


The Business Analyst will facilitate use case identification, requirements gathering, and stakeholder coordination for technology integration initiatives. This role ensures technology insertions align with mission goals, operational priorities, and measurable outcomes while managing stakeholder expectations and communication.



Responsibilities

• Lead use case identification and prioritization activities with mission stakeholders
• Gather and document requirements for technology integration pilots
• Facilitate stakeholder workshops and coordination meetings
• Translate mission pain points into technology capability requirements
• Develop business cases and value propositions for technology insertions
• Define measurable objectives and success criteria for pilot initiatives
• Coordinate between technical teams and operational stakeholders
• Document operational workflows and identify friction points for automation
• Support governance review processes with business impact analysis
• Develop metrics frameworks for measuring pilot and production outcomes
• Create stakeholder communications and status reports
• Manage requirements traceability throughout integration lifecycle
• Support leadership alignment activities with briefings and documentation
• Facilitate lessons learned and continuous improvement processes
• Ensure pilot scope discipline and clear exit/transition decisions

Requirements

• U.S. Citizenship
• Active DoD Secret Clearance; TS/SCI preferred
• Ability to obtain Department of Homeland Security (DHS) Entry on Duty (EOD) Suitability
• BS in Business Administration, Information Systems, or related degree; or HS Diploma and 7+ years of directly relevant experience
• 5+ years of experience as a business analyst or requirements analyst
• Strong requirements gathering and documentation skills
• Experience with use case development and user story creation
• Knowledge of business process analysis and improvement methodologies
• Excellent facilitation and stakeholder management skills
• Experience with project coordination and tracking
• Strong analytical and problem-solving abilities
• Proficiency with business analysis tools and techniques
• Excellent written and verbal communication skills

Desired Skills

• Experience supporting federal cybersecurity programs
• Background in technology assessment or capability evaluation
• Knowledge of cybersecurity operations and mission environments
• Experience with agile requirements management
• Familiarity with cost-benefit analysis and ROI calculations
• Experience developing metrics and performance measurement frameworks
• Understanding of federal governance and decision-making processes

Desired Certifications

• DoD 8140 IAT Level II
• ITIL, CBAP, PMI-PBA
• SaFE

About Us
For more than 20 years, NewGen Technologies has solved our clients' toughest IT challenges with integrity, security, and outstanding service by delivering both technology and talent. We have helped secure borders, have used artificial intelligence (AI) to fight terror, aided the identification of criminals, and have helped to prevent crime through the introduction of biometrics. Our team of Highly Cleared Specialists have hard-to-find skills and expertise in a wide spectrum of technologies to provide solutions that transform business processes and solve problems of national significance. #CJ