Crisis Services Shift Supervisor - Overnight (60559) (Hiring Immediately)

In this role, you will be providing clinical support and administrative supervision to staff at Crisis Services and coordinating the operations of the shift to meet service demands, including in the new Crisis Recovery Center.

• $2.50 shift differential for off-shift work
• Comprehensive training program (and we pay you for it!)

Full DuPage County benefit package, including:

• 12 paid holidays
• 3 weeks of paid leave (Vacation and Personal Days)
• 12 weeks of Paid Parental Leave
• Paid sick time
• Health insurance
• Pension-eligible position for a secure retirement
• Eligibility for Federal Student Loan Forgiveness Program
• Tuition reimbursement and certification reimbursement

• Manage day-to-day operational issues across crisis services on assigned shift.
• Lead shift meetings, assign tasks to staff on shift, and ensure tasks are completed and meet quality and compliance standards.
• Provide clinical support and administrative supervision to crisis services staff on shift.
• Supervise and participate in the work of staff responsible for providing clinical and case management services.
• Manage staffing schedule to ensure adequate staffing for crisis situations on shift.
• Train and provide feedback on performance to new and existing staff.
• Respond to escalated client concerns on shift and be available to respond to client/customers as needed.
• Provide appropriate leadership and direction and promote positive morale, creativity and teamwork among staff.
• Collaborate with crisis leadership team to evaluate staff performance, review incident reports.
• Collaborate with other supervisory staff to support integration of client's services.
• Keep up to date on billing changes that may impact service delivery.
• Participate in emergency response activities as assigned.
• Maintain required training, licensure and/or certification.
• Maintain confidentiality of privileged information and adheres to patient privacy laws.
• Demonstrate sensitivity and understanding of other ethnic groups and cultures.

• Completion of a master's degree in Psychology, Social Work, or a related field
• 3+ years of behavioral health experience which included progressive responsibility acting as a lead worker
• Equivalent combination of training and experience

DuPage County Health Department is an equal-opportunity employer. We prohibit discrimination or harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

$56,035.00 - $64,616.00 Annually

Full Time (40.0 hours per week)

Behavioral Health Services

Emergency Services