Academic Success Advisor

Job Profile: Academic Advisor 1

Job Family: Academic Advising

Time Type: Full time

Apply before 11:59 PM Arizona time the day before the posted End Date. Minimum Qualifications: Associate's degree and one (1) year of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Description: The College of Liberal Arts and Sciences Dean’s Office is seeking an enthusiastic Academic Success Advisor to join our team in the Armstrong Hall Student Services Hub. The Armstrong Hall Student Services Hub provides first-year and new transfer student academic advising, programs to enhance student engagement, and career readiness services in one centralized location. Under the supervision of an Assistant Director of Academic Advising, the Academic Success Advisor is primarily responsible for developing relationships with a cohort of first-year students. The Academic Success Advisor supports student success efforts for their assigned cohort of first-year students utilizing a range of in-person and virtual methods including individual advising meetings (in-person, phone, and zoom), email, and first-year seminar course instruction. Other responsibilities include conducting initial advising for incoming first-year and transfer students.

Salary Range: $50,000 - $52,000 per year; DOE

Essential Duties: • Provide personalized, intentional, and holistic advising support to new and first-year students to ensure successful transition to ASU and ongoing success as a student. • Teach multiple sections of a first-year student success course and provide associated academic advising support to those students. • Provide guidance and advice to students related to degree progression and completion, including but not limited to: exploring other majors, minors and certificates, extracurricular activities, study abroad programs, research, and internships. • Connect students with appropriate resources including, but not limited to: tutoring, coaching, counseling, and career services. • Work collaboratively with academic units and university offices services to provide individualized and timely student support and follow-up. • Identify challenges facing students, and offer appropriate support, and outreach to students who are experiencing challenges in multiple facets of their university experience. • Monitor first-year student academic progress through a variety of reporting tools including eAdvisor, DARS, and Salesforce. • Provide initial welcome and course registration support for new transfer students.

Desired Qualifications: • Evidence of a Master's Degree completed or in progress. • Experience teaching coursework or leading workshops for students in an educational environment. • Experience demonstrating sensitivity to needs of a diverse student population. • Demonstrated knowledge of principles, practices, procedures and methods of evidence-based academic advising strategies. • Experience in applying the principles, techniques and methods of teamwork, compromise and collaboration to produce desired outcomes. • Experience in the use of internet-based research tools, Google Suite, and Microsoft Office computer applications. • Experience using student information systems such as PeopleSoft, Salesforce, and DARS. • Experience in rapidly adapting and effectively utilizing new technology, practices, policies and methods. • Experience in establishing and maintaining effective working relationships with peers, faculty, students, administration, faculty and other interested parties. • Experience in working effectively in an environment subject to quickly changing priorities. • Evidence of effective communication skills. • Experience in interpreting student needs and determining when referral to other University resources is appropriate. • Demonstrated knowledge of ASU academic structure and organization. • Demonstrated knowledge of academic programs, colleges, and departments university-wide.

Working Environment: • Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse. • Regular use of standard office equipment including, but not limited to: computer workstation/laptop (keyboard, monitor, mouse), printer, fax, calculator, copier, telephone and associated computer/technology peripherals. • Required to stand for varying lengths of time and walk moderate distances to perform work. • Frequent bending, reaching, pushing, pulling, and lifting up to 25 pounds. • Regular activities require ability to quickly change priorities, which may include resolving conflicts, coping with moderate stress levels, along with the requirements to complete tasks within set time constraints and frequently changing priorities. • Clearly communicate to perform essential functions. • Requires some attendance at evening and weekend events.

Flexible work options: Hybrid work is an arrangement where employees spend a minimum of 60% of their regular workweek at their primary ASU work location. Dean or vice president-level approval is required. Department Statement: The College of Liberal Arts and Sciences (The College) is the largest college at ASU and is organized in a divisional structure comprised of Humanities, Natural Sciences, and Social Sciences. The atmosphere is collegial, priorities are fluid and demands for assistance come from many directions.

This position provides an opportunity to exercise initiative and enhance leadership skills.

The College offers the greatest choice and diversity of studies of any school at Arizona State University, the largest public university in the United States. In addition to top academic programs, award-winning faculty, and state-of-the-art lab and research facilities, The College offers unique opportunities to explore a vast spectrum of academic disciplines - from science and math to languages and philosophy - that few other colleges and universities can provide. The College has 90+ undergraduate majors and 140+ graduate degrees housed in 23 interdisciplinary schools and departments. The College is redefining liberal arts and sciences education for the 21st century. Driving Requirement: Driving is not required for this position.

Location: Campus: Tempe

Funding: No Federal Funding

Instructions to Apply: Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the

Workday Jobs Hub .

To be considered, your application must include all of the following attachments: Cover letter Resume or CV

Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.

Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.

Important:

Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact

The Office of Human Resources Talent Acquisition

before the posting close date.

Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.

Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.

ASU Statement: Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report: In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at You may request a hard copy of the report by contacting the ASU Police Department at View phone number on click.appcast.io.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit

ASU’s comprehensive benefits package is a key part of your total compensation. Visit the ASUCompensation Estimator Employment Verification Statement: ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications. Background Check Statement: ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check. Fingerprint Check Statement: This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.