Solution Architect

Description: This is a leadership role with TCS ESU (TSS) and involves highly satisfying work in the field of proactive value creation and problem solving for stakeholders involved.

• Experience across industry verticals, especially Technology/Hi Tech, Software, Professional Services, MFG & with the flexibility & initiative to take up other industry domains,
• 13+ years of experience in Design and architect end-to-end solutions leveraging ServiceNow platform capabilities.
• Industry Specific Consulting and Advisory working with Customers identifying and solving business problems,
• Multiple transformation program experience in one or more of the following industries: Technology/Hi Tech, Software, Professional Services, MFG with in-depth understanding of Industry domain and Trends,
• Excellent articulation skills and ability to pitch to CXOs on Innovation and Thought Leadership,
• Experience in working with team based in multiple time zones,
• ServiceNow Certified Technical Architect (CTA) is preferred.
• Proven expertise in designing and implementing complex ServiceNow solutions including custom applications and Integrations.
• Strong understanding of JavaScript, HTML, CSS, and ServiceNow scripting language.
• Strong Problem-solving and communication skills.
• Ability to manage diverse team and project stake holders (Customer & TCS management, ServiceNow).
• Experience in working with team based in multiple time zones.
• Leadership abilities to inspire and guide team.
• Innovation Mindset

• Industry led Advisory & Transformation Experience,
• Certified Technical Architect (CTA) - ServiceNow
• 7+ years of ServiceNow ecosystem experience,
• At least 1 industry domain experience (Technology/Hi Tech, Software, Professional Services, MFG),
• Ability to manage CXOs and customer stakeholders

NICE TO HAVE

• Certified Application Developer (CAD)
• Certification Implementation Specialist (CIS) in one or more areas

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