ADMINISTRATIVE ASSISTANT - UNCLASSIFIED

Job Summary

The Administrative Assistant supports the Silver State Health Insurance Exchange, a state agency within the Division of Consumer Health Services under the Nevada Health Authority that operates Nevada Health Link, the state's online health insurance marketplace. Nevada Health Link allows eligible Nevada consumers to shop for, compare, and enroll in quality, affordable health insurance plans and access available financial assistance.

This position plays a key role in ensuring the smooth day-to-day operations of the Exchange by providing administrative and operational support to leadership and staff. The Administrative Assistant coordinates meetings and events, manages correspondence and scheduling, maintains records, and assists with website updates and broker onboarding activities. The position requires strong organizational skills, attention to detail, professionalism, and the ability to manage multiple priorities in a fast-paced environment while supporting the Exchange's mission of connecting Nevadans with accessible health coverage.

Essential Qualifications

Knowledge of administrative practices, office procedures, and basic record-keeping principles used to support organizational operations. Skill in coordinating meetings, managing schedules, handling correspondence, and supporting multiple operational functions simultaneously. Ability to communicate effectively with leadership, staff, brokers, and members of the public while maintaining professionalism, organization, and confidentiality in a collaborative work environment.

Job Duties

Responsibilities include, but are not limited to:

• Provide administrative and operational support to Exchange leadership and staff to ensure efficient daily operations.
• Prepare materials and provide logistical support for board and committee meetings.
• Coordinate scheduling, calendars, and meeting arrangements for staff and leadership.
• Organize and coordinate events and internal meetings.
• Manage incoming correspondence, phone calls, and general communications.
• Maintain organized records, files, and administrative documentation.
• Assist with updates and content maintenance for the Nevada Health Link website.
• Provide backup support to administrative, accounting, and human resources staff as needed.
• Assist with onboarding brokers under the direction of the Chief Operations Officer.
• Support internal coordination among staff, leadership, and external stakeholders.

Knowledge, Skills, and Abilities

• Strong organizational and time management skills.
• Excellent written and verbal communication abilities.
• Customer service and public service orientation.
• Attention to detail and ability to maintain accurate records.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Professionalism and ability to maintain confidentiality.
• Proficiency with common office technology and digital tools

The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages.

Benefits include:

• Health Insurance: Medical, dental, life, and disability insurance programs for employees and their dependents/family are offered through the Public Employees' Benefits Program (PEBP).
• Vacation: Accrual of three weeks of annual leave each year.
• Sick Leave: Accrual of three weeks of sick leave each year.
• Holidays: 12 paid holidays per year.
• Retirement: Participation in the Nevada Public Employees Retirement System (PERS). Employees do not contribute to Social Security but will contribute to PERS if their position is at 50% or more full-time equivalency. For more information on how PERS service may impact Social Security benefits, visit the SSA publication (Download PDF reader).
• Deferred Compensation: The State offers a voluntary Deferred Compensation Program.
• No Nevada state income tax.
• Public Service Loan Forgiveness: Eligible due to public sector employment.
• Longevity Payments Eligibility: Employees who have received a performance rating of "standard" or better and have completed eight (8) or more years of continuous service are eligible for longevity pay.

Additional benefits may apply to employees covered under a Collective Bargaining Agreement (CBA), depending on their designated bargaining unit. For more information, visit the Labor Relations Unit (LRU).

For more details about your rights and responsibilities as a State of Nevada employee, please review the State of Nevada Employee Handbook (PDF) (Download PDF reader).

*** State Holidays The holiday schedule for State employees is established by the Legislature.

The following are legal holidays:

January 1.............................................. New Year's Day

Third Monday in January.................. Martin Luther King, Jr.'s Birthday

Third Monday in February................ Washington's Birthday

Last Monday in May........................... Memorial Day

June 19................................................ Juneteenth Day

July 4.................................................... Independence Day

First Monday in September.............. Labor Day

Last Friday in October....................... Nevada Day

November 11........................................ Veterans' Day

Fourth Thursday in November........ Thanksgiving Day

Friday following the Fourth Thursday in November...................... Family Day

December 25........................................ Christmas Day

When January 1, June 19, July 4, November 11, or December 25 falls on a Saturday, the preceding Friday is the observed legal holiday. If these days fall on Sunday, the following Monday is the observed holiday. Eligibility for holiday pay is covered by the provisions of NAC 284.255