Product Support Sales Rep

Job Description

Job Description

Road Machinery & Supplies Co. is searching for a Product Support Sales Representative (PSSR) to join its team. In this role, you will be responsible for driving increased revenue through marketing and sales activities for parts and service with your assigned customer list. A successful candidate will be able to build and maintain customer relationships in line with company expectations, while selling parts and service to our end users. In this position, some travel may be required from time to time.

As a member of the team, you will enjoy:

• Work Culture – RMS is family-owned and treats their team members right. RMS values long term relationships with our customers, vendors and each other.
• Career Opportunities – Experience a career with the support and encouragement to develop yourself and others.
• Competitive Compensation Packages – Based on experience and other factors.
• Full Benefits Package – Including medical, dental, life, 401(k), and vacation.
• Stability and Reputation – RMS has been in business for 95 years and continues to grow.

Responsibilities:

• Increase sales activity and drive growth in parts and service, while utilizing PSSR metrics and KPIs.
• Develop a call tracking plan to adequately communicate with assigned customers on a consistent basis.
• Identify and secure additional opportunities for aftermarket sales.
• Establish and maintain relationships with currently assigned and potential customer lists.
• Work with other internal departments to identify customer’s needs and commit to execution of excellent customer service practices.
• Other responsibilities as defined by management.

Qualifications/Skills:

• Four (4) year degree preferred or equivalent experience in the Heavy Construction Industry.
• Ability to communicate with all levels of organization.
• This position requires climbing on and off heavy equipment, and the ability to lift 75 lbs.
• Able to work responsibly, safely, and intelligently.
• Have the desire to take action, improve, and be appreciative.
• Possess the capability to engage with customers, co-workers, and vendors in a respectful manner.

About Road Machinery & Supplies Co.

Road Machinery & Supplies Co. is a distributor of construction and mining equipment with sales and support operations throughout the Upper Midwest. RMS is a multiline dealer, representing the best brands of construction equipment in the industry, including Komatsu, KPI-JCI, Epiroc, Sennebogen, Gomaco, LeeBoy, Roadtec, and BOMAG.

At Road Machinery & Supplies Co. we understand our customers depend on our expertise, performance, and commitment to avoid downtime, lost production, and cost over-runs. Our employees are committed to providing the services, technical support, and product solutions that let our customers complete their projects on schedule and within budget, allowing their businesses to thrive. Equal opportunity employer.