Account Manager Sales

Job DescriptionJob DescriptionLOCATIONSHAHN Automation Group has locations in Miamisburg OH, Hebron KY, Columbia SC, and Brooklyn Park MN. All of our locations are actively recruiting for Controls Engineers (Machine Programmers). When applying please be sure to specify your preferred location or if you are open to relocation.POSITION OVERVIEWThe Account Manager is responsible for managing and growing relationships with assigned existing customers within a designated industry vertical. This role drives revenue growth by identifying cross-selling, upselling, retrofit, relocation, and service opportunities while managing the full sales process from needs analysis and proposal development through negotiation and contract execution. The Account Manager develops a strong understanding of each customer's business, manufacturing strategy, and automation needs to deliver value-driven solutions. Working closely with Project Management, Engineering, Applications Engineering, and Service, the Account Manager coordinates technical and commercial activities, negotiates change orders, and drives opportunities through the Lead-to-Quote (L2Q) process. This role serves as the voice of the customer internally, maintains accurate account plans, forecasts, and CRM data, and supports long-term customer growth through strategic account planning and exceptional customer service. POSITION QUALIFICATIONS AND SKILLSEducation: Bachelor’s degree with emphasis in Engineering, Business, Marketing, or a related field, or an equivalent combination of education and experience Experience: 3+ years of experience in account management, technical sales, business development, or customer relationship management, preferably in automation, industrial equipment, capital equipment, or manufacturing

Additional skills:Proven ability to grow existing customer accounts by identifying cross-selling, upselling, and service opportunities while consistently meeting or exceeding sales targets and fostering an atmosphere of trust, integrity, fairness, technical competency, and a sense of urgencyStrong understanding of customer technical challenges, complex technical sales processes, including needs analysis, solution development, proposal creation, pricing, contract negotiation, and closingAbility to build and maintain trusted and collaborative relationships with customers, executive decision-makers, technical stakeholders, and cross-functional internal teamsStrong business acumen with the ability to understand customer manufacturing processes, automation strategies, and capital investment plansExcellent written and verbal communication, presentation, negotiation, and interpersonal skills, with the ability to communicate effectively with both technical and non-technical audiencesStrong organizational and project management skills with the ability to manage multiple customer opportunities simultaneouslyProficiency with CRM systems, Microsoft Office Suite, and sales forecasting tools, with a commitment to maintaining accurate customer and opportunity dataSelf-motivated, customer-focused professional with strong analytical, problem-solving, and relationship-building skills who thrives in a fast-paced environment, and is willing to travel as required to support customer meetings, project reviews, and industry eventsFlexibility to work additional hours as needed to meet project requirements with the potential for frequent overtime/weekend hoursA commitment to integrity, ethical and economical practices, and the organization’s missionPRINCIPAL DUTIES AND ACTIVITIESThe principal duties will include, but not be limited to:Management of assigned existing customerswithin an assigned industry verticalExpansion of existing customer relations, identification of cross- and upselling potentialManagement of the entire sales process from needs analysis to contract closureCollaborate closely with Project Management, Engineering, and Service teams to ensure customer success while identifying and driving opportunities to grow service sales, with a focus on retrofits, relocations, and consulting services, and other aftermarket solutionsDevelopment of offers for customers with target to receive PO. Focus on price setting, negotiation with customer and coverage of legal and commercial factors. Coordination with Applications EngineerNegotiation of change orders in cooperation with Project ManagersMaintain deep understanding of customer manufacturing strategies, automation maturity, and competitive landscapeAct as the voice of the customer internally, escalating risks and opportunities earlyBuild and execute multi-year account plans (APs) aligned with customer roadmaps, capital investment cycles, and HAHN capabilitiesDrive qualified funnel creation within the existing account baseTaking ownership of leadsfrom respective accountsStructured needs clarification, technical coordination, and quote creationEnsuring fast response times and professional initial contactDepending on seniority, the Account Manager handles the following activities: Responsibility for defined strategic target customers (Target Accounts); Development of individual account strategies (Stakeholder Analysis, Value Proposition); Proactive market development and systematic relationship building; Coordination of internal resources (Pre-Sales, Technical, Management)Maintenance and development of the account and opportunity pipeline in CRMCreation of revenue forecasts and sales reportsContribution to market and competitive analyses within the regionDrive leads and opportunities through L2Q process and quotation deskTravel required, including overnight travel – potentially domestic and internationalPHYSICAL AND ENVIRONMENTAL REQUIREMENTSAs a member of HAHN Automation Group US, applicants must be able to interact safely in a manufacturing environment. This includes:Full body mobility with the ability to bend, stoop, climb, and lift or move 25 lbs. of weightThe ability to walk within restricted areas of the company manufacturing plantProfessional conduct in regards to hygiene and dressThe ability to read and prepare business documents as well as conduct business over the telephone in a sometimes-loud environmentThe ability to sit or stand for long periods of timeThe ability to travel to customer, supplier, and/or inter-company sites via vehicle or airplane (both domestic and international)Valid driver’s license with driving record of acceptable risk as defined by HAHN Automation Group US’sinsurance companyMust be legally authorized to work for any employer in the United States now and in the future without employment visa sponsorship\nCompany DescriptionThe HAHN Automation Group is a global solution partner for factory automation. We offer industry-specific know-how, an extensive project portfolio, and a global organization with a focus on providing service all from a single source.With facilities located in Hebron, KY, Queretaro, MX, Miamisburg, OH, and Columbia, SC the HAHN Automation Group is a full-service, specialty machine builder—engineering, manufacturing, installing, and servicing custom application assembly and test equipment specifically in support of customers in Med-Tech, Automotive, and Transformation Technology industries. Our mission is to partner with our customers as a premier provider of innovative, well-engineered manufacturing systems and solutions to enhance their competitive advantage.Company DescriptionThe HAHN Automation Group is a global solution partner for factory automation. We offer industry-specific know-how, an extensive project portfolio, and a global organization with a focus on providing service all from a single source.\r\n\r\nWith facilities located in Hebron, KY, Queretaro, MX, Miamisburg, OH, and Columbia, SC the HAHN Automation Group is a full-service, specialty machine builder—engineering, manufacturing, installing, and servicing custom application assembly and test equipment specifically in support of customers in Med-Tech, Automotive, and Transformation Technology industries. Our mission is to partner with our customers as a premier provider of innovative, well-engineered manufacturing systems and solutions to enhance their competitive advantage.