Field Service Engineer II

KDA, Inc, headquartered in Alexandria, Virginia, has been operating in the United States for more than 20 years. We produce world-leading Remote Weapon Systems (RWS) for the US Army, Marine Corps, and allies at our Johnstown, Pennsylvania factory. We have delivered more than 20,000 PROTECTOR RWS to 28 countries. The National Advanced Surface-to-Air System (NASAMS) is a highly mobile and tailorable capability that protects the airspace of 13 countries and Washington, DC. In 2027, we will do final assembly, test, and sustainment of the Naval Strike Missile and Joint Strike Missile systems at a new factory in southern Virginia.

Join us, and you'll be part of a high performing team that develops advanced technology solutions to protect people and critical infrastructure in countries around the world. Explore your potential and discover what your future could be with Kongsberg Defense & Aerospace, Inc.

Kongsberg Defense & Aerospace, Inc. is seeking a mission-driven Field Service Engineer II to join our elite team supporting advanced defense technologies at Ft. Sill / Lawton, Oklahoma. In this pivotal role, you will provide expert-level technical support across the full KONGSBERG Defense portfolio, with a primary focus on the Navy-Marine Expeditionary Ship Interdiction System (NMESIS) missile platform - one of the most forward-leaning capabilities in today's expeditionary warfare environment.

As an FSE II, you will take a hands-on leadership role in diagnosing and resolving complex system issues, training and guiding military customers, and supporting the deployment and sustainment of KONGSBERG products throughout the program lifecycle. Working closely with the Lead FSE, you will anticipate operational needs, strengthen customer readiness, and ensure seamless, reliable performance of critical systems in demanding field environments.

Responsibilities:

• Serve as a Field Support Engineer (FSE) for the KONGSBERG Defense portfolio, offering expert-level support, troubleshooting, and guidance to customers, ensuring the effective operation and deployment of products and services, with a specific focus on the Navy-Marine Expeditionary Ship Interdiction System (NMESIS) missile platform.
• Location of the Field Support Engineer (FSE) daily duty station is Ft. Sill/Lawton, Oklahoma, with the potential of a four-to-five-month rotational travel assignment to OCONUS locations in Hawaii or Okinawa, Japan outside of the FSEs main duty station.
• The Subject Matter Expert (SME) for the functional, operational, and employment aspects of the KDA family of missile systems, specifically the NMESIS missile platform; providing technical expertise and guidance across all related activities.
• Take an active role in supporting the day-to-day operations of field service, managing and resolving more complex customer issues and ensuring efficient execution of service tasks.
• Deliver advanced training to internal teams and external USG personnel, tailoring content to specific needs and ensuring comprehensive understanding of complex systems and procedures.
• As required, operate, maintain and demonstrate all platform assets for customer demonstrations and qualifications.
• Support, as required, for USG customers at various military installations for extended periods of time under the requirements of the supported program.
• Support, as required, trade shows and live fire demonstrations as an FSE for the entire KONGSBERG portfolio.
• Lead system demonstrations and marketing support, ensuring comprehensive presentations and active participation in promotional efforts. Take full responsibility for equipment and weapons accountability, ensuring accuracy and compliance with all standards.
• Able to maintain and support weapons, transport and the ability to conduct live fire and demonstrations.
• Currently located in the Ft. Sill/Lawton, Oklahoma area is strongly preferred.
• Required to obtain and maintain, up to a Secret Security Clearance.

ANY ADDITIONAL, PERIODIC OR OCCASIONAL DUTIES:

• Support, as available, with testing or production activities in Johnstown, PA.

EDUCATIONAL REQUIREMENTS:

• High school diploma/general education degree (GED) required / Associates Degree in management, computer technology, electronics; related mechanical discipline or related military education is preferred / strongly considered.

NUMBER OF YEARS AND TYPE OF EXPERIENCE REQUIRED:

• At least 5 years of prior operational, training, technical support for weapon systems, missile/rocket systems, and vehicle platforms.
• At least 3 years military or USG experience is strongly preferred.
• Train the Trainer or Instructor certification on military equipment is strongly preferred.
• Field support service experience and / or formal training in a related field.
• Experience as a system technician conducting troubleshooting / in-depth analyses / solutions to engineering problems.
• Experience in a mechanical and/or electrical discipline is preferred.
• Working knowledge of routine equipment preventive maintenance with the ability to independently perform and troubleshoot maintenance task preferred.
• Proficient in the use of basic computer skills - Excel, Word and PowerPoint.
• Demonstrates advanced analytical skills, independently identifying complex problems and developing effective solutions.
• Excellent verbal and written communication skills, able to create and maintain weekly report/trackers for KDA leadership and USG customers.
• Demonstrated interpersonal, managerial and teamwork skills.
• Able to work autonomously without direct supervision.

MINIMUM LEARNING TIME FOR THIS POSITION PROVIDED EMPLOYEE HAS NECESSARY EXPERIENCE:

• 6-8 months. In addition, candidate position is expected to be supported by (afforded) formal NMESIS Missiles training. Training scheduling / availability will impact this timeline.

PHYSICAL AND MENTAL DEMANDS OF THE JOB:

• Rigorous outside activity is to be expected; requires ability to walk, climb, stand, carry materials, stoop, kneel, bend at waist, must be able to climb a minimum 30 foot ladder, maximum unassisted lift = 50 lbs. Average lift less than 20 lbs., exposed to seasonal weather based on geographic region, exposed to moving parts, electricity and weapons that require safety protocols, exposure to varied travel conditions either driving or flying. The travel required (time on travel) for this position is up to 80%. Travel will be CONUS and OCONUS in potential austere environments. Must be able to successfully complete and pass an annual pre-deployment physical examination.

OTHER POSITION CONSIDERATIONS:

• U.S. Passport is required. Ability to obtain and maintain, up to a Secret Security Clearance is required.

Job Type: Full-time

Pre-employment Requirements:

KDA, Inc. requires all candidates to successfully complete a pre-employment physical, drug and alcohol screening, and a background investigation as part of the hiring process.

Benefits:

• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• Dayshit
• 9/80
• Remote

Education:
• High school diploma/general education degree (GED) required / Associates Degree in management, computer technology, electronics; related mechanical discipline or related military education is preferred / strongly considered.

Experience:
• At least 5 years of prior operational, training, technical support for weapon systems, missile/rocket systems, and vehicle platforms.
• At least 3 years military or USG experience is strongly preferred.

Training:

• 6-8 months (+)

Travel:

• 80% travel required

Work Location:

• Remote