Phlebotomy Supervisor-Lab

Phlebotomy Supervisor

Responsibilities Temecula Valley Hospital (TVH), part of Southwest Healthcare, brings advanced technology, innovative programs, patient-centered and family sensitive care to area residents. The hospital features 140 private patient rooms; emergency care; advanced cardiac and stroke care; orthopedics; general and surgical specialties. TVH is nationally recognized for Patient Safety designated by The Leapfrog Group as a Top Hospital in both 2017 and 2020 and has received 12 "A" Leapfrog Hospital Safety Grades, most recently in Spring 2026. The hospital was recently recognized by U.S. News & World Report's Best Hospitals 2025-2026 for Heart Attack, Heart Failure, Stroke, Arrythmia and Pacemaker. TVH is a DNV Certified Comprehensive Stroke Center and has received eight Women's Choice Award Achievements as One of America's Best Hospitals for Stroke Care and One of America's Best Hospitals for Patient Safety. Other accolades include: the American Heart Association/American Stroke Association's Get With The Guidelines - Stroke GOLD PLUS with Target: Stroke Honor Roll Elite and Target: Type 2 Diabetes Honor Roll, Mission Lifeline - STEMI Receiving Center GOLD PLUS, Mission Lifeline - NSTEMI GOLD, Blue Distinction Center Designation for Quality in Knee and Hip Replacement Surgeries, The Joint Commission's Gold Seal of Approval for Certification for Hip and Knee Replacement, first hospital in the state of California to achieve certification as a Gluten-Free Food Service facility, 4 Star Medicare Hospital Compare Rating, the American College of Cardiology Chest Pain Center with Primary PCI and Resuscitation Accreditation, the honor of the Inland Empire's Top Workplaces 2017 and 2018, has been designated an Aetna Institute of Quality Cardiac Care Facility for comprehensive heart and vascular treatment-including Cardiac Medical Intervention, Cardiac Rhythm Programs and Cardiac Surgery.

Essential Job Duties:

• Performs the scheduling, planning, staffing, and monitoring of workflow to maintain TAT and productivity goals in cooperation with the laboratory director.
• Coordinates the initial orientation, trains, and evaluates the competency of new employees and takes action to correct deficiencies in cooperation with the laboratory manager or director.
• Provides staff development through performance development, performance appraisals, and corrective counseling in cooperation with the laboratory manager or director.
• Provides technical oversight and serves as a resource for problem solving and process improvement to ensure accurate test performance.
• Identifies and provides educational needs for hospital staff specific to sample collection, specimen requirements, and ordering errors.
• Participates in education process for New Employee Orientation.
• Continuously strives to improve department services and organization performance.
• Assists the laboratory manager/director in effectively managing the department budget for supplies and labor.
• Supports, implements, and ensures compliance with all department and company policies and procedures.
• Adheres and enforces the UHS Service Excellence Program standards.
• Performs other tasks as assigned by the Manager or Director.
• Assists in the design, development, and implementation of policies and procedures.
• Develops and prepares instructional/review materials pertaining to new policies, procedures, or where there are educational needs or deficits.
• Follows established procedures to perform routine and STAT blood collection and specimen processing for all laboratory testing.
• Resolves unusual or unclear test orders prior to collection of specimens.
• Follows up on and addresses all requisition, collection and handling errors for specimens sent out for testing at other laboratories.
• Maintains an up to date working knowledge of procedures specific to specimen collection, sample identification, specimen processing and transporting biological specimens.
• Makes decisions consistent with departmental policies and procedures and handles situations not covered by written or verbal instructions appropriately.
• Ensures that pending reports are reviewed and investigates and manages outstanding specimen/test issues and delays that were not followed up by lab staff.
• Consults with or apprises CLS, Manager, or Medical Director regarding matters beyond own scope of responsibility or knowledge.

Qualifications:

• A valid Phlebotomy certification from the State of California required
• Current BLS from the AHA (American Heart Association) required
• Previous experience in a clinical laboratory required
• Experience in a leadership, lead, or supervisor role required
• Associated Degree preferred; High School Diploma required

This opportunity offers the following:

• Challenging and rewarding work environment
• Growth and development opportunities within UHS and its subsidiaries
• Competitive compensation
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401k plan with company match

About Universal Health Services:

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World's Most Admired Companies by Fortune; listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.

EEO Statement:

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

Avoid and Report Recruitment Scams:

We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information. At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.