Order Management (OM) Agent - Walmart

Job Description Shift Schedule: While in training shift will be Monday - Friday. After training the scheduled shift will be Sunday - Thursday. Major Duties and Responsibilities: Ensure smooth and timely freight process flow Ensure accurate and timely data entry into our operating system Track and trace Order Management files Ensure timely clearance and delivery of freight to customer for Import shipments Ensure documents are sent timely and arrival notices communicated to destination for Export shipments Ensure accurate and timely client and vendor billing Interact with our customers in arranging their international shipments, meeting customer service standards. Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer's policies / requirements. Understand department process flow, constantly looking for areas of improved efficiency Ensure all customers standard operating procedures are followed and updated in the DLSOP Meet KPI standards, as per the company's procedures Qualifications 6 months to 1 year related experience and/or training; or equivalent combination of education and experience Understanding of ocean documentation process a plus Pro‑active, strong organizational skills Hazardous Materials certification (preferred) Benefits Paid Vacation, Holiday, Sick Time Health Plan: Medical Life Insurance Employee Stock Purchase Plan Training and Personnel Development Program #J-18808-Ljbffr