Lead Food & Beverage Supervisor

Job Description

Job Description

The DoubleTree by Hilton Orlando Airport is hiring a Lead Food & Beverage Supervisor. The Hotel Lead Food & Beverage (F&B) Supervisor acts as a hands-on frontline leader who bridges the gap between senior management and service staff, overseeing daily dining, bar, room service, or banqueting operations.

• Shift Leadership & Operations: Supervise daily restaurant, bar, and banquet operations, conduct shift briefings, and ensure prompt, courteous guest service.

• Team Guidance & Training: Train, mentor, schedule, and coach F&B servers, bartenders, and bussers to build a positive work environment.

• Guest Relations: Monitor dining areas, handle real-time guest complaints, and resolve service issues immediately to maintain high satisfaction scores.

• Inventory & Cost Control: Assist with tracking stock levels, conducting inventory counts, managing waste, and implementing cost-control measures for labor and supplies.

• Compliance & Safety: Enforce local health, sanitation, food safety, and liquor compliance laws (such as ServSafe, TIPS, or TABC standards).

• Revenue Growth: Promote daily specials, upselling initiatives, and upcoming hotel events to maximize outlet profitability.

• Education: High school diploma or GED required; a degree or diploma in Hospitality Management or Culinary Arts is preferred.

• Experience: Typically 2+ years of progressive F&B or kitchen supervisory experience within a full-service hotel, resort, or high-volume restaurant.

• Certifications: Food handler safety certification (e.g., ServSafe ) and responsible alcohol service certification (e.g., TIPS) where applicable.

• Skills: Strong communication, problem-solving, basic math/cash-handling abilities, and familiarity with Point-of-Sale (POS) systems like MICROS.

Adjacent to Lee Vista Promenade, our hotel is five minutes from Orlando International Airport via a complimentary airport shuttle. We're 10 miles from downtown Orlando and within a half-hour of Walt Disney World Resort, SeaWorld Orlando, and Universal Studios.