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Receptionist - State Farm Agent Team Member

Sondra Gayle - State Farm Agent

Metairie, LA

Job Description

Job Description

Benefits:

  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Vision insurance
About the Role / Sobre el puesto

Sondra Gayle State Farm is seeking a friendly, organized bilingual receptionist to join our team. You will be the first point of contact for our customers—answering phones, welcoming visitors, and supporting day-to-day office operations in English and Spanish .

En Sondra Gayle State Farm buscamos un(a) recepcionista bilingüe amable y organizado(a). Serás el primer contacto para nuestros clientes—contestando llamadas, recibiendo visitas y ayudando con las tareas diarias de oficina en inglés y español .

Responsibilities / Responsabilidades

  • Answer incoming calls and greet customers/visitors professionally
    • Contestar llamadas y dar la bienvenida a clientes/visitantes de manera profesional
  • Schedule appointments and assist with calendar coordination
    • Programar citas y apoyar con la coordinación del calendario
  • Maintain the front desk area and keep information organized
    • Mantener el área de recepción organizada
  • Provide basic customer support and route requests to the correct team member
    • Brindar apoyo básico al cliente y canalizar solicitudes al equipo correspondiente
  • Handle routine administrative tasks (data entry, filing, scanning, emails)
    • Realizar tareas administrativas rutinarias (captura de datos, archivo, escaneo, correos)
Requirements / Requisitos

  • Fluent bilingual: English and Spanish (spoken and written)
    • Fluidez bilingüe: inglés y español (hablado y escrito)
  • Customer service experience preferred
    • Experiencia en servicio al cliente (preferible)
  • Strong communication and multitasking skills
    • Excelentes habilidades de comunicación y organización
  • Comfortable using computers and office tools (email, scheduling, basic systems)
    • Conocimientos básicos de computación y herramientas de oficina (correo, sistemas de programación)
  • Professional, reliable, and friendly attitude
    • Actitud profesional, responsable y amable
Preferred Qualifications / Calificaciones preferidas

  • Experience in an insurance, office, or customer-facing environment
    • Experiencia en seguros, oficina o atención al cliente
  • Ability to handle a busy front desk in a calm, organized way
    • Capacidad de manejar una recepción activa con calma y orden
  • Experience with social media marketing/coordination is a plus (Facebook, Instagram, etc.)
    • El manejo/experiencia con redes sociales es una ventaja (Facebook, Instagram, etc.)
Apply
Vacancy posted 26 days ago
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