Room Inspector/Inspectress | Hershey Hampton Inn

The Hampton Inn Hershey Near the Park is located in the heart of Hershey market, close to Hershey Park, Hershey Gardens, Giant Center events and the AACA Museum. Responsibilities Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensure overall quality of cleaning of guest rooms, corridors, and service areas based on hotel, Shaner, and Franchise objectives. Ensure all house and safety rules, housekeeping procedures, and security procedures are followed. Handle guest complaints ensuring guest satisfaction. Maintain standards of quality and cleanliness throughout daily assignments. Complete additional deep cleaning or seasonal cleaning functions as scheduled. Perform housekeeping, laundry, and/or houseperson functions whenever necessary. Other duties as assigned. Supervise, train, and inspect the performance of assigned Guest Room Attendants and Housepersons, ensuring that all procedures are completed to the hotel's standards. Assist where necessary to ensure optimum service to guests. Qualifications Minimum one year cleaning experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Knowledge of proper chemical handling. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. #J-18808-Ljbffr Shaner Hotels