Fleet Manager

Job Description

Job Description

ABOUT CRST: CRST The Transportation Solution is one of the nation's largest privately held transportation and logistics companies, delivering capacity solutions across truckload, brokerage, flatbed, and specialized freight. With decades of experience and a network of operating companies serving customers across North America, CRST is built on a foundation of safety, integrity, and a commitment to the people and communities we serve.

JOB TITLE: Fleet Manager

LOCATION: Onsite | 200 Republic St., Birmingham, AL 35214

THE OPPORTUNITY: Flatbed and van are specialized transportation modes, and managing an independent contractor fleet requires a unique combination of operational expertise, relationship management, and problem-solving.

As a Fleet Manager on CRST's Flatbed Solutions team, you'll oversee the day-to-day performance of an independent contractor fleet. You'll be responsible for keeping freight moving, supporting contractor success, ensuring compliance, and resolving issues after they impact service. Working closely with Planning, Safety, Maintenance, and other internal partners, you'll serve as the primary point of contact for your contractors and play a key role in their overall success

HOW YOU'LL WORK:

SCHEDULE: Monday-Friday | 8:00 AM-5:00 PM

COMPENSATION: Competitive compensation package. Additional details will be discussed during the interview process.

BENEFITS: Comprehensive benefits package including:

• Medical, dental, and vision insurance
• Prescription drug coverage and telemedicine services
• Company-paid life and disability insurance
• 401(k)
• Paid time off and company holidays
• Paid parental leave
• Voluntary benefits and employee discount programs

WHAT YOU'LL DO:

• Build and maintain strong relationships with independent contractors, serving as their primary point of contact.
• Coordinate freight movement by assigning loads, monitoring progress, and ensuring service commitments are met.
• Communicate proactively with contractors and internal teams to resolve issues and minimize service disruptions.
• Monitor contractor compliance with DOT regulations, company policies, and contractual requirements.
• Review settlements, billing, and chargeable events to ensure financial accuracy and protect profitability.
• Partner with Planning, Safety, Maintenance, and other departments to support contractor success and operational efficiency.
• Coach contractors through performance, service, and safety challenges while promoting long-term engagement and retention.

WHAT YOU'LL BRING:

• Experience in transportation, logistics, or contractor management.
• Demonstrated ability to influence outcomes and build strong working relationships without direct authority.
• Working knowledge of DOT regulations and independent contractor operations.
• Strong communication, problem-solving, and conflict resolution skills.
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
• High school diploma or equivalent.

PREFERRED QUALIFICATIONS:

• • Experience managing independent contractor or agent-based fleets.
  • Familiarity with transportation management systems (TMS) and contractor management platforms.
  • Experience in flatbed, specialized, or over-the-road transportation operations.
  • Proven ability to collaborate effectively across multiple departments while balancing operational and customer service priorities.

WHY CRST?
CRST is celebrating 70+ years of grit, growth, and forward momentum - a legacy built on safety, integrity, and delivering on our commitments. At CRST, you'll be part of a team backed by a company committed to operational excellence, strong partnerships, and long-term success.

CORE VALUES
Safety at the Core of All We Do - Integrity in Every Decision and Action - Commitment to the Success of Employees, Customers, Agents, Contractors, and Communities

EEO Statement: CRST The Transportation Solution, Inc. is an equal opportunity employer. The Company prohibits unlawful discrimination against any applicant or employee based on race (including hair texture and protective hairstyles), color, religion, creed, religious practices, sex (including pregnancy, childbirth, breastfeeding, reproductive health decision-making, sexual orientation, gender identity, gender expression, and related conditions), national origin, ancestry, age, disability, genetic information, military status, veteran status, marital status, or any other status protected by applicable federal, state, or local law.