Retail Wellness Associate

Job Description

Job Description

General Overview

Are you passionate about great food, inspiring others, forging deep customer connections, and driven to achieve sales success? Join Team Green at Fitlife Foods, where you’ll solve challenges, enjoy free meals, embrace a culture of fun, and get rewarded for your success!

Fitlife Foods is all about feeding our customer’s journey and takes pride in being the leading multi-channel prepared meals company across Florida and Georgia. Since our inception in 2011, we've grown to manage 12 retail locations and an eco-friendly concierge home delivery subscription business. Our commitment is simple: we provide the highest quality prepared meals and wellness coaching to support our customers in their journey towards their best selves.

At the core of Fitlife's mission is a focus on elevating the way people feel. This commitment resonates in everything we do, from crafting exceptional meals, to leaving a positive imprint on lives through stellar customer experience. Our dedication extends beyond external interactions to the internal bonds within our company, fostering a culture of continuous elevation. Together, we relentlessly strive to enhance each other's learning and foster unprecedented personal and professional growth.

If you're a hospitality-minded individual ready to connect emotionally with customers and drive a positive experience, we’d love to meet you!

Retail Team Member Mission & Responsibilities:

• Customer Engagement: Welcome customers with warmth and establish genuine connections, offering an immersive and captivating store tour for an interactive and memorable shopping experience.
• Product Knowledge: Stay informed about products and benefits to showcase expertise of menu details, wellness coaching, home delivery, and all the fantastic perks Fitlife Foods has to offer.
• Sales Generation: Amplify sales through your expert recommendations by utilizing product knowledge to recommend and upsell items.
• Maintain Cleanliness: Keep our store looking sharp by following Fitlife Foods' high standards for a clean, vibrant, and inviting atmosphere that sets the stage for extraordinary shopping adventures.
• Team Collaboration: Work cohesively with your store team to achieve common goals. Share insights, provide support, and contribute to a positive team environment.
• Relationship Building & Marketing : Dive into opportunities to connect with local businesses, fostering relationships with trainers, business owners, and patrons in our vibrant community.

No food production. All meals are sourced from our central culinary facility in Plant City, FL.

What a Successful Retail Team Member Brings to the Table:

• Confidence and eagerness to be the first to approach new customers and build relationships.
• Growth mindset and thrives on the prospect of continual learning.
• A competitive spirit and a passion to grow our business and be rewarded for achieving sales goals.
• Pride for their personal appearance and verbal and non-verbal language.
• Athletically minded; has a passion for health and fitness.
• Responsible, dependable, action-oriented team player who has a will to win.
• Insatiable appetite for learning and problem solving; if you see an opportunity to improve anything and anyone, you are an agent of positively inspired continuous improvement.
• Attention to detail and initiative to get things done before being asked.
• Casual dining / restaurant serving, hospitality and / or health and fitness sales background.
• Reliability and flexibility to work evenings, weekends, holidays, and extended periods of time to meet the needs of the business. Priority given to those available on Sunday and Monday.

Benefits:

• Competitive compensation package (base pay + enticing bonuses for top-notch sales achievers)
• Regular recognition and bonus programs to celebrate your successes
• Referral bonuses for expanding our exceptional team
• Enjoy a complimentary meal during each shift
• Thrilling and vibrant work culture that makes every day exciting
• Access to top-tier group health, dental, and vision plans
• Generous paid time off and holidays to recharge and relax