Facilities Manager

About the Team The Facilities Team is a component of the agency’s Business Operations Team, which plays a critical role in supporting agency-wide operations by delivering integrated services that ensure continuity, efficiency, and alignment with organizational and building-wide priorities. About the Role The Facilities Manager provides strategic leadership and oversight of building operations and facilities programs. This role leads the Bay Area Headquarters Authority (BAHA) Shared Services Organization (SSO), which works in tandem with the building’s property management team to manage building operations, emergency preparedness programs, guides the agency’s space planning and ergonomic strategies to support evolving organizational needs. The Facilities Manager supervises the Facilities Team and partners with internal leadership sections, and external service providers to align facilities operations with agency priorities. At a strategic level, the Facilities Manager develops and advances facilities programs that optimize space utilization, ensure operational resilience, manage financial resources responsibly, and maximize long‑term asset value. The role serves as a key liaison to stakeholders, promoting a customer‑focused approach while ensuring regulatory compliance, fiscal discipline, and sustainable facility operations. This role requires a leader who can ensure the reliability of existing building systems while identifying and implementing strategic improvements that modernize facilities operations, enhance efficiency, and support evolving workplace needs. Key priorities include maintaining safe and compliant building systems, optimizing space utilization, strengthening stakeholder and vendor partnerships, and reinforcing strong financial and operational discipline. Facilities Maintenance and Operations Develop, implement, and oversee comprehensive facilities maintenance and operations programs to ensure buildings, systems, and equipment are safe, functional, and compliant. Evaluate existing facilities systems and processes, maintaining effective operations while recommending and implementing modernization initiatives that improve performance, efficiency, and user experience. Lead coordination with internal teams and external partners to ensure consistent, high‑quality service delivery and alignment with agency priorities. Space Planning and Utilization Assess and optimize space utilization to align with organizational needs and operational objectives. Plan and manage office moves, space reconfigurations, and furniture installations to support efficiency, collaboration, and evolving workplace requirements. Budgeting and Financial Management Develop and manage facilities budgets, including forecasting, cost monitoring, and resource allocation. Identify cost‑saving opportunities, efficiency improvements, and capital investment needs to support long‑term facilities performance and value. Asset Management and Inventory Control Maintain accurate records of facilities assets, equipment, and inventory, including lifecycle planning, warranties, and replacement schedules. Implement asset tracking systems, conduct audits, and assess asset conditions to minimize downtime and support informed decision‑making. Develop and enhance systems for tracking facilities data, including asset condition, lifecycle, and performance, to support proactive maintenance, capital planning, and data‑driven decision‑making. Team Leadership and Supervision Supervise and support the General Services Unit team, fostering a productive, customer‑focused, and high‑performing work environment. Assign work, set priorities, and ensure service levels meet agency expectations. Stakeholder Communication and Relationship Management Serve as a liaison between facilities operations, agency leadership, departments, and external partners. Communicate facility‑related updates, address concerns, and incorporate stakeholder feedback into continuous improvement efforts. Strategic and Operational Alignment Align facilities operations and programs with agency priorities, operational goals, and long‑term planning objectives. Perform additional duties as required to support organizational effectiveness and continuity of operations. Knowledge, Skills, and Abilities Advanced ability to plan, organize, and manage multiple projects simultaneously, providing program‑level oversight from concept through completion while ensuring alignment with organizational priorities, timelines, and regulatory requirements. Knowledge of public‑sector budgeting, cost estimation, fiscal forecasting, resource allocation, and procurement processes, with the ability to manage and monitor multiple funding sources and ensure responsible stewardship of public funds. Demonstrated experience leading and coordinating the work of contractors, consultants, vendors, internal and external stakeholders, ensuring project objectives are met within scope, schedule, and budget, and resolving issues that impact performance or delivery. Ability to establish priorities, balance competing demands, and allocate staff and financial resources strategically to address urgent operational needs while maintaining continuity of services. Exceptional verbal and written communication skills, with the ability to present complex operational and financial information clearly to staff, executive leadership, and governing bodies, and to build effective working relationships with diverse stakeholders. Proven leadership and management capability to guide teams, set performance expectations, foster accountability, and promote a culture of high performance, collaboration, and continuous improvement. Knowledge of facilities data management practices, including asset lifecycle tracking, performance monitoring, and the use of data to inform operational and capital planning decisions. Minimum Qualifications Any combination of training and experience that would provide the required knowledge, skills, and abilities listed. A typical way to obtain the required qualifications would be: Education and Experience Equivalent to a bachelor’s degree from an accredited college or university with major coursework in planning, civil engineering, environmental science, business or public administration, or a related field, and seven (7) years of increasingly responsible professional experience administering programs in a field related to the assignment area. Preferred Qualifications A bachelor’s degree from an accredited college or university with major coursework in facilities management, engineering, architecture, construction management, environmental science, business administration, public administration, or a closely related field; and Seven (7) years of progressively responsible professional experience in facilities management, building operations, or a related field, including responsibility for supervising staff, managing vendors and contracts, overseeing building systems, and ensuring compliance with safety and regulatory requirements. Applicants with a degree issued from an institution outside the United States must have their transcripts evaluated by an academic accrediting service and provide proof of equivalency along with their application. Employment Requirements Location: Bay Area Metro Center (375 Beale Street, San Francisco); required to be on‑site five days a week, Monday through Friday. Successful completion of a background check, professional references and the Employment Eligibility Verification Form I‑9. Disability The Human Resources Department will make reasonable efforts in the recruitment or skills assessment process to accommodate applicants with disabilities. If selected for an interview or testing, and you require accommodation, please notify the Human Resources Department when confirming your interview or test. Disaster Service Workers All MTC employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100‑3109). Employees are required to complete all Disaster Service Worker‑related training as assigned, and to return to work as ordered in the event of an emergency. #J-18808-Ljbffr