F&I Manager
Kocourek Automotive
Kocourek Automotive | Wausau, WI Ready to turn great guest experiences into great results? Kocourek Automotive is looking for an Automotive F&I Manager to join our team. This is a fast-paced, customer-focused role for someone who knows how to build trust, loves working with people, understands the numbers, and knows how to close a deal the right way. Our F&I Managers are an important part of the customer experience. You'll guide customers through the financing process, introduce protection products and options, work with lending partners, and help make the final step of purchasing a vehicle smooth, professional, and memorable. At Kocourek, we work hard, have fun, support each other, and take pride in doing things the right way. What You'll Do * Guide customers through the vehicle financing and insurance process from start to finish. * Present financing options, warranties, protection products, insurance, and other value-added products. * Build strong relationships with customers, lenders, and our internal teams. * Work with lending institutions to secure competitive financing options. * Prepare accurate, complete, and legally compliant transaction documentation. * Protect the customer experience while maximizing dealership profitability. * Use strong communication and negotiation skills to help customers make confident decisions. * Partner with the sales team and help develop their understanding of financing and F&I products. * Maintain accurate records in our CRM and dealership systems. * Monitor performance, profitability, and other key F&I metrics. * Stay current on financial products, lending practices, compliance requirements, and industry trends. * Follow Kocourek policies and all applicable federal, state, and local laws. What We're Looking For We're looking for someone who is: * Confident – You can lead a conversation and ask for the business. * Personable – Customers trust you because you know how to listen. * Competitive – You enjoy hitting goals and finding ways to improve. * Detail-oriented – You understand that accuracy and compliance matter. * Financially savvy – You understand lending, finance products, and dealership profitability. * Ethical – You know that doing things the right way is always the right way. * A team player – You understand that great dealerships win together. * Coach-minded – You're willing to help salespeople become better at what they do. What You'll Bring * Previous experience as an Automotive F&I Manager or in a similar automotive finance role. * Strong knowledge of automotive financing, lending practices, F&I products, and compliance. * Excellent communication, presentation, negotiation, and customer service skills. * Experience with CRM and dealership management systems. * The ability to work in a fast-paced environment and consistently meet performance goals. * High integrity, professionalism, and attention to detail. * Valid driver's license. Preferred: Experience in a high-volume dealership and/or AFIP certification or equivalent. Why Kocourek? At Kocourek, you're not just filling a seat—you’re joining a team. We believe in developing our people, recognizing great performance, taking care of our customers, and having some fun along the way. You'll have the opportunity to work with an experienced automotive team, build your career, and make an impact on both customer satisfaction and dealership success. If you're ready for a role where your personality, financial knowledge, and ability to build relationships can make a difference, we'd like to meet you. Compensation & Benefits * Competitive compensation with commission-based incentives * Health insurance options * 401(k) retirement plan * Paid time off * Opportunities for professional growth and advancement * Supportive, team-oriented work environment Schedule Five days per week, with additional hours as necessary based on business needs. Dress Code Kocourek-branded, pressed shirt with black, dark gray, or blue dress pants. Shoes and belt should coordinate, socks should complement the attire, and facial hair should be clean, well-trimmed, and groomed. Kocourek Automotive is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, sex, national origin, age, disability, or any other basis prohibited by federal, state, or local law.
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