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SVP, Global HR Process Transformation & Systems

$200k - $330k

Synchrony Financial

Role Summary The Senior Vice President, Global HR Process Transformation & Systems is an innovative HR executive responsible for designing, leading, and executing an enterprise‑wide strategy that integrates artificial intelligence (AI) solutions into all aspects of Human Resources. This leader will drive AI transformation for HR by leveraging AI and advanced analytics to optimize workforce management, employee experience, talent acquisition, and people operations. The SVP will also oversee the HRIS function, with a particular focus on Workday, ensuring robust data integrity, seamless system integration, and process automation across the employee lifecycle, and will report to the SVP, Total Rewards. Key Responsibilities Define and advance the company’s AI‑in‑HR vision, partnering with HR and business leaders to prioritize, pilot, and scale AI solutions that optimize decision‑making and employee outcomes. Lead cross‑functional teams to deploy AI‑driven initiatives (e.g., talent analytics, personalized learning, intelligent recruiting, predictive workforce planning). Establish practical AI governance models to ensure ethical, responsible, and compliant use of AI in HR. Identify emerging AI technology trends and assess their applicability to HR processes. Provide strategic oversight and thought leadership for the global HRIS portfolio, with a primary emphasis on Workday (HCM, Payroll, Talent, Compensation, etc.). Own HRIS strategy, implementation roadmap, optimization, and upgrades; drive process reengineering and system enhancements to increase efficiency and user experience. Ensure HR data quality, security, and compliance by collaborating with IT and other stakeholders. Build and lead high‑performing teams encompassing AI & HR analytics, HRIS, and digital HR transformation specialists. Foster a culture of continuous improvement, digital innovation, and deep partnership with all areas of HR and the enterprise. Serve as a strategic advisor on HR digital transformation to the executive team. Lead change‑management efforts to promote adoption of new AI solutions and HRIS functionalities by HR professionals, people managers, and employees. Oversee and support the evaluation and design of AI use cases for all HR processes. Act as the HR AI POC for other AI/tech teams that do or will exist across the company. Measure and communicate outcomes to ensure ROI on technology and AI investments. Qualifications & Requirements Minimum 15 years of progressive leadership experience in HR, with a significant focus on HR technology (Workday a must) and digital transformation. Bachelor’s degree in Human Resources, Information Technology, Computer Science, or a related field; Master’s degree preferred. Proven track record implementing and scaling artificial intelligence/machine learning solutions within HR (e.g., in talent acquisition, workforce planning, employee experience). Expertise leading large‑scale, global HRIS/Workday projects, including process design, configuration, integration, data governance, and change management. Deep understanding of AI ethics, data privacy, and regulatory compliance in HR. Exceptional leadership, team‑building, and executive stakeholder management skills. Strong project management and vendor negotiation abilities. Analytical and strategic thinker, passionate about the future of work and digital HR innovation. Excellent written and oral communication and presentation skills. Ability and flexibility to travel for business as required. Preferred Skills Professional certifications in Workday, People Analytics, or similar. Experience with other HR platforms (e.g., SuccessFactors, Oracle HCM). Background in organizational design or workforce transformation. Demonstrated thought leadership in AI and digital HR (speaking, writing, or industry participation). Ability to work independently and collaboratively in a fast‑paced environment, managing multiple priorities and deadlines. Global HR experience, working in a matrixed environment. Salary & Benefits Grade/Level: 15 Salary range: 200,000.00 – 330,000.00USD per year Eligible for an annual bonus based on individual and company performance. Actual compensation will be based on work experience, skill level, or knowledge. Equal Employment Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Legal authorization to work in the U.S. is required. Reasonable Accommodations Under federal law, we will provide reasonable accommodations for qualified individuals with disabilities. If you require accommodations, please contact our Career Support Line at View phone number on click.appcast.io. #J-18808-Ljbffr

Vacancy posted 12 hours ago
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