Office Based Program Assistant

Job Description

Job Description

At Southeastern Integrated Care (SEIC), our mission is “to improve the lives we serve with comprehensive integrated health services, not bound by convention.” We are seeking a full-time Office-Based Program Assistant in Craven County, NC, to support our Assertive Community Treatment team (ACTT).

Your impact on the team’s mission

The Program Assistant staff member ensures that business operations and activities are organized and moving forward. This pivotal role is responsible for providing administrative support to ACTT, organizing, coordinating, and monitoring all non-clinical operations of the ACTT or Substance Abuse Comprehensive Outpatient Treatment (SACOT) team.

Some of the daily activities you would do as the Front Desk staff are:

• Greet the public and refer them to the appropriate staff member
• Scan documents and place them in charts, fax correspondence, manage the mail
• Maintain the accounting and budget records and the medical records
• Entering and tracking team performance and outcome data; running reports.
• Sensitivity to the needs of individuals with MH/SA/IDD concerns is a must.

Position details, compensation, and benefits!

This position is Monday – Friday, day shift (1st) with flexibility as needed for team and client needs. To care for our team members, we offer a comprehensive benefits package for all benefit eligible positions.

Full-time benefits include:

• Competitive salary range for this Fulltime non-exempt position
• Health, dental and vision insurance
• No cost EAP to support your mental health and wellness!
• 401k retirement plan with company match
• PTO and paid holidays
• Collaborative team environment

Required Knowledge, Skills, and Abilities you will bring.

• High school diploma or GED.
• Minimum of one year experience in a clinical or clerical setting or,
• A combination of education and experience
• Conflict management and excellent communication skills needed!
• If offered a position, all offers of employment are contingent upon the successful completion of an extensive background check, motor vehicle records check, drug screening, and required education verification.

Who we are

Southeastern Integrated Care (SEIC) is a leading integrated delivery system uniting mental health, behavioral health, substance use disorder treatment, primary care, and chronic condition management to promote holistic wellness for individuals and families. We meet patients where they are—whether in our facilities, community settings, or through secure virtual care—to ensure equitable access and personalized treatment.

Our interdisciplinary team of over 400 trained physicians, therapists, nurses, and peer specialists work collaboratively to leverage technology and compassion to serve 19 counties with 21 specialized programs. Our team helps individuals live full, healthy lives that foster resilience, accelerate recovery, and build stronger communities in North Carolina.