Licensed Insurance Sales Agent (CCA082426)

Position Customer Care Agent (Licensed) Job Summary In this role, agents have an engaging hybrid role that combines cross‑selling and retention. As the only client‑facing team to cross‑sell products in all three divisions of SelectQuote (Senior, Life, Auto & Home), agents make outbound phone calls to newly enrolled and existing policyholders to ensure satisfaction and guide members through utilization of plan benefits. During peak times, agents also enroll clients in Medicare insurance products and the sale of Medicare plans. Key Benefits High earning potential – base pay plus commissions; 1st year average income of $50k with additional earning potential during the busy season; after the 1st year, average total income $65k; top agents close to $100k annually with unlimited commission potential. Bonus opportunity during training – eligible for various bonuses based on performance during training. Full‑time employee benefits – medical, dental, vision, voluntary short‑term disability, company‑paid long‑term disability, company‑paid life insurance, accidental death & dismemberment (AD&D), 401(k) with company match, discretionary profit sharing, paid time off, floating holidays, tuition reimbursement, and other paid leaves vary by location. Skills & Abilities Strong work ethic and ability to build client relationships. Solutions‑focused mindset. Propensity to advocate for consumers and be a sales team liaison. Adaptability and flexibility with business needs, ready to commit to high‑volume hours during peak season. Understanding of the fluidity of the role – willingness to assist with enrolling clients in Medicare plans, support Healthcare Select team with population health initiatives, and other responsibilities as needed. Technology skills – proficiency with proprietary CRM system, multiple screens, Google Suite, soft phones. Education & Experience Recent insurance, call center, or sales experience preferred. High school diploma or GED required. Requirements Must already have an active Life & Health or Accident & Health Insurance Producer License. Prolonged periods of sitting at a desk and working on a computer. Hardwired high‑speed internet connection with minimum download speed of 20 Mbps and upload speed of 20 Mbps; upgrade required prior to start if not available. Must work in a private workspace free of distractions, complying with HIPAA regulations. Core Values Service: create positive customer experiences. Entrepreneurship: create, innovate, & take risks. Leadership: build & invest in high‑performing teams. Empowerment: embrace a changing environment. Courage: challenge the status quo & drive continuous improvement. Teamwork: help, support, & celebrate each other. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. #J-18808-Ljbffr SelectQuote, Inc.