Office Administrator

At Compass our mission is to help everyone find their place in the world. Founded in 2012 were revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.

As an Office Administrator you are the first person our customers see when they walk into one of our Compass offices. You will oversee the management of the office to ensure everything is running smoothly and that our Compass office standards are being maintained. As an OA you are passionate about your customers delivering a world class experience and partnering with the rest of the agent experience team when support is needed.

Please note: this role is 100% in-office in our Danville (760 Camino Ramon).

At Compass You Will:

• Serve as the face of the office by welcoming guests managing mail distribution facilitating in-office event setup and providing first-line support for office-related needs; responsible for the overall appearance and organization of the office maintaining supply inventory and escalating facilities issues

• Work collaboratively with other team members and departments to champion questions and feedback on behalf of agents

• Answer basic questions and troubleshoot issues related to technology/devices conference room hardware enterprise systems etc.

• Provide ad-hoc administrative assistance as needed such as sales meeting preparation data entry and office-wide communications

• Be a culture carrier who inspires and empowers those around you with a positive and constructive approach to creating and implementing change

What Were Looking For:

• 1-2 years previous experience in customer service office management hospitality or operations

• Previous experience in real estate a plus

• Previous experience working with enterprise technology (Zendesk Salesforce Confluence) is a plus

• Great listening skills connects well with others and is empathetic of the customers pain points

• A passion for creating community within a space; you encourage in-office interaction bonding and engagement

• Strong problem-solving and analytical skills allowing you to adapt and formulate solutions quickly

• Strong verbal communication and presentation skills

• Meticulous attention to detail highly organized

• Ability to work in the office during standard operating hours

• Ability to lift up to 25 lbs

Compensation:

The base pay range for this position is $26.00 - $28.00 hourly; however base pay offered may vary depending on job-related knowledge skills and experience. Bonuses and restricted stock units may be provided as part of the compensation package in addition to a full range of benefits. Base pay is based on market location. Minimum wage for the position will always be met.

Perks that You Need to Know About:

Participation in our incentive programs (which may include eligible cash equity or commissions). Plus paid vacation holidays sick time parental leave and recharge leave; medical tele-health dental and vision benefits; 401(k) plan; flexible spending accounts (FSAs); commuter program; life and disability insurance; Maven (a support system for new parents); Carrot (fertility benefits); UrbanSitter (caregiver referral network); Employee Assistance Program; and pet insurance.

Do your best work be your authentic self.

At Compass we believe that everyone deserves to find their place in the world a place where they feel like they belong where they can be their authentic selves where they can thrive. Our collaborative energetic culture is grounded in our Compass Entrepreneurship Principles and our commitment to diversity equity inclusion growth and mobility. As an equal opportunity employer we offer competitive compensation packages robust benefits and professional growth opportunities aimed at helping to improve our employees lives and careers.

Required Experience:

Unclear Seniority