VP of Operations

STARRY Vision: STARRY is a beacon of hope and transformation. STARRY Mission: STARRY partners with individuals, families, and communities to provide accessible, innovative, and impactful human services. STARRY Core Values Service | Access | Partnership | Innovation | Excellence | Wellbeing STARRY is a 501(c)(3) nonprofit organization with a 20+ year history of transformational programming for those looking to join a rewarding journey of service. Our policy is to not to keep unsolicited resumes on file. A criminal history affidavit is required for candidates applying to positions at STARRY. STARRY is an equal opportunity employer. STARRY provides a core-values-driven array of benefits, demonstrating that we care for the holistic needs of our staff and their work/life balance. Most of our benefits are available to part-time and full-time staff. PRN roles are not eligible for STARRY Benefits. Unlimited PTO (part-time and full-time staff) Flexible Schedules (part-time and full-time staff) Bereavement Leave (part-time and full-time staff) Holiday Pay (part-time and full-time staff) 401k (part-time and full-time staff) with industry leading employer matching Mileage Reimbursement (part-time and full-time staff) Family Bonding Leave for new moms and dads (part-time and full-time staff) About the role This is a PRN (as-needed) opportunity—perfect for someone who is passionate about supporting families but needs flexibility. PRN staff are called upon to provide services when there is increased demand, coverage needs, or special events. While hours may vary week to week, you’ll play an important part in ensuring families receive timely and compassionate support when they need it most. Position SUMMARY Work with families in the community meeting FAYS or Universal Prevention eligibility: (1) 0-17 years of age; (2) Runaway youth (either currently or threatening); (3) Truant youth; (4) Abused child (experiencing abuse, insufficient for DFPS case); (5) At-risk youth for other behavioral problem; (6) Youth involved in deferred prosecution with juvenile probation; (7) Youth placed in residential care for family conflict to reunify family What you’ll do Read and respond to office and agency emails and reports (all correspondence) Attend meetings (within & outside the agency) Travel to satellite locations, as needed Maintain accurate mileage records Complete monthly statistical sheets with outcome measures Computer skills to organize materials, narratives, correspondence, etc. Obtain initial psychosocial assessment information and incorporate into client’s plan of service Meet service goals of at least 75-85% of time on billable hours (unless otherwise specified by supervisor due to travel to remote areas or other office obligations) Maintain a caseload of clients receiving weekly and/or biweekly services (as assigned by supervisor) Generate an individualized plan of service for each client Complete accurate case notes within 48 hours of providing service to clients Serve as a resource to the client and family to achieve plan of service goals Complete all required trainings, including but not limited to HIPAA, Crisis Intervention, Cultural Humility, Reporting Child Abuse, TBRI and other Evidence-Based Curriculums Maintain documentation for standards and contract compliance (progress notes for each substantial client contact) Maintain confidentiality of clients Utilize approved evidence-based and promising practices Provide in-person crisis intervention services as needed Provide group, individual and family sessions Utilize healthy coping skills to reduce secondary trauma Use ethical decision-making and seek guidance and supervision, as needed Qualifications Education: Master’s degree in counseling or related field and an associate license (LPC-A, LMFT-A, or LMSW) pursuing fully licensed status as a counselor (LPC, LMFT, or LCSW) Experience: One-year experience in related area Approved criminal background report. Able to satisfy all applicable requirements and HHSC standard requirements Good problem solving and decision-making skills Capable of maintaining a flexible work schedule Must be self-motivated with good organization and time management skills Commitment to Trauma-Informed Care Must possess good written, verbal, social media, and electronic communication skills Able to organize, file, and retrieve information Flexible and adaptable, able to make changes as needed to meet expectations Very strong attention to detail Able to operate office machines (e.g. copy, telephone, transcriber, fax) Must be computer literate with ability to maintain records electronically Strong commitment to the mission and vision of STARRY #J-18808-Ljbffr TradeJobsWorkForce