Quick Service Supervisor

Quick Service Supervisor

Kalahari Resorts & Conventions is seeking a Quick Service Supervisor to help bring our food and beverage outlets to life. In this role, you'll support daily front-of-house and back-of-house operations, ensure consistent food quality and speed of service, and provide strong, hands-on leadership for teams delivering grab-and-go, quick-serve, and high-volume food production.

As a QSR Supervisor, you'll help lead our fast-paced dining outletskeeping teams fully staffed, well trained, and energized to deliver quick, friendly service and quality foodso our guests can refuel without ever leaving the fun.

As a member of our leadership team, you'll embody our Promise to Lead with Love by guiding, supporting, and inspiring associates while creating exceptional guest experiences. Through positive leadership and operational excellence, you'll foster a welcoming work environment that empowers your team to consistently deliver efficient, memorable service to every guest.

Pay Rate - $22 - $24/Hr.

Key Responsibilities

• Oversee daily BOH operations, including prep, service, and closing in a high-volume setting.
• Help lead kitchen team in executing standardized recipes and maintaining food quality.
• Ensure fast ticket times, clean workspaces, and food safety compliance.
• Assist with scheduling, labor management, and controlling food costs and waste.
• Coordinate with FOH and expo for smooth service and guest satisfaction.
• Support training and onboarding of new team members.

What We're Looking For

• General food and beverage knowledge is required.
• Minimum 2 years of progressive management experience in a hotel, resort, or quick service setting preferred.
• Experience with high volume operations is a must.
• Prior restaurant or fast-food experience is required; supervisory responsibilities are a plus.
• General knowledge and understanding of P&L statements.
• Prior experience managing inventory, food cost, and labor cost required.
• Ability to remain fluid during high occupancy times and in high stress situations.
• Schedule availability must be flexible; this may include overnight.
• Beneficial if bilingual in English and Spanish.

A Sampling of Our Benefits

• Career growth opportunities with promotion from within
• 401(k) matching, paid time off, and holiday compensation
• Health, dental, and vision coverage for full-time associates
• Employee appreciation events, discounts, and perks at all resorts
• Education assistance programs to help advance your career

Be Part of Something Extraordinary

At Kalahari, we believe the best leaders Lead with Lovebecause love builds trust, inspires growth, and creates experiences that last a lifetime. That's why we're proud to be recognized by Forbes as one of America's Best Midsize Employers, America's Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you're delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.