Patient Experience & Contact Center Leader
Acuity Eye Group
Acuity Eye Group, a leading ophthalmology network in Southern California, seeks a Contact Center Director to oversee both external and in-house operations across Arcadia and the clinic network. You will drive scheduling accuracy, patient access, and rapid issue resolution through phone and digital channels. Ideal candidates bring 5+ years in healthcare call center leadership, strong KPI management, and expertise with EMR/scheduling systems. #J-18808-Ljbffr Acuity Eye Group
Vacancy posted 5 days ago
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