Automotive Service Manager

Full-time

Description

Automotive Service Manager / Shop Manager (Operating Partner)

• Hagens Automotive A GreatWater Garage
• Shop Address: 2315 Mannheim Rd Melrose Park IL 60164
• Shop Hours: M-F: 7:30AM-5:00PM CST
• Bi-weekly Salary Monthly & Quarterly Performance Opportunities

Lead a High-Performing Automotive Shop

Were looking for an experienced Automotive Service Manager / Shop Manager to lead the daily operations of a professional automotive repair facility. If youre a leader who enjoys building teams driving performance and delivering excellent customer service wed love to meet you.

We combine the p ersonal culture of a neighborhood shop with the tools systems and support of a growing automotive network . Our Operating Partners lead their teams maintain our standards and ensure customers receive honest high-quality service.

What Youll Do:

As the Operating Partner you will lead the overall success of the shop. Great leaders in this role believe no task is too small when it comes to supporting the team and serving customers.

• Lead coach and develop the shop team
• Manage daily shop operations and workflow
• Maintain company standards systems and values
• Sell repair and maintenance services using transparent communication
• Monitor technician productivity and shop efficiency
• Conduct hiring onboarding and training of team members
• Perform employee coaching and performance reviews
• Manage inventory vendor relationships and warranty administration
• Monitor financial performance and shop profitability
• Handle customer concerns and service recovery
• Ensure shop safety and operational standards

What You Can Expect:

• Competitive Salary PLUS Monthly & Quarterly Incentives
• Paid training and skill development
• Modern tools and equipment
• Supportive team environment
• Career advancement opportunities
• Stable workflow and professional shop environment

Requirements

What Were Looking For:

• 2 years automotive shop management experience
• 1 year sales experience or strong service sales ability
• Strong leadership and team development skills
• Experience managing technicians and service advisors
• Ability to manage workflow productivity and shop performance
• Comfortable reviewing financial reports and shop KPIs
• Strong communication and problem-solving skills
• High school diploma or GED required
• Valid drivers license with acceptable driving record

Supporting Employees Beyond the Work:

At GreatWater we believe a rewarding career should come with support that goes beyond the shop floor. From strong health coverage and paid time off to training career growth and programs that invest in your future our benefits are built to help you thrive at work and at home.

(Benefits begin the date of hire except for 401k which begins on the 90th date of employment.)

• Front Loaded PTO 6 paid holidays
• Paid Parental Leave (1 week)
• Teammate Discounts on services
• 401(k) Match: 100% of first 3% 50% of next 2%
• Health Dental & Vision Insurance
• HSA Match up to $15 per paycheck
• Company paid Life Insurance & AD&D ($25000)
• Employee Assistance Program (24/7 free)
• Voluntary Benefits: STD LTD Accident Critical Illness Life
• Training & Tuition Reimbursement including ASE test fee reimbursement
• LEARN to EARN Program: Technician pay growth tied to ASE certifications

Notice of AI Use in Job Application Review

As part of our commitment in creating a fair efficient and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize summarize and analyze information provided by candidates including resumes application responses and other materials submitted during the application may be used to identify patterns highlight relevant skills and experience and assist in comparing a candidates qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions which will ultimately be made by the hiring team.

Required Experience:

Manager