Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Guest Service Supervisor

$18.89 - $22.33 per hour

Global Partners

Job Summary:
Our Guest Service Supervisor (GSS) is responsible for accomplishing store objectives by supervising staff and organizing and monitoring work processes directed by management.

At Global Partners, business starts with people. Since 1933, we've believed in taking care of our customers, our guests, our communities, and each other-and that belief continues to guide us.


The Global Spirit is how we work to fuel that long term commitment to success. As a Fortune 500 company with 90+ years of experience, we're proud to fuel communities-responsibly and sustainably. We show up every day with grit, passion, and purpose-anticipating needs, building lasting relationships, and creating shared value.


Job Description:
  • Supervise employees making sure they are performing all the job duties implemented by management.
  • Coaching employees by giving them constructive feedback to help perform certain tasks.
  • Greet guests and provide an enjoyable shopping experience for everyone.
  • Adhere to the execution of established safety, security, quality and store operations policies, procedures, and practices.
  • Operate the point of sale pursuant to corporate standards; maintain proper cash levels (including employees being supervised).
  • Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash etc.).
  • Ensure the 24/7 execution of all guest service programs and processes.
  • Responsible for all cash processes which includes deposit preparation, lottery, gift cards, and checks where applicable.
  • Always replenishes products to ensure in-stock conditions.
  • Address inquiries and complaints from guests.
  • Check in external and internal vendors per established guidelines.
Additional Job Description:
  • Must be available to work flexible hours that may include day, nights, weekends and or holidays.
  • Must be efficient and organized.
  • Must be at least 18 years of age to be considered for position.
  • Ability to freely access all areas of the store including selling floor, stock area, and register area.
  • Ability to reach, bend, twist, stoop, kneel, crouch, climb and lift up to 25 lbs. during a shift.
  • Work in intermittent temperatures (i.e., cooler, outside, etc.,).
  • Must have reliable transportation.
  • High School Diploma High school diploma or equivalent
Pay Range:

$18.89 - $22.33

The pay range for this position is outlined above. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors.

Our Commitments to You
  • Coins! We offer competitive salaries and opportunities for growth. We have an amazing Talent Development Team who create trainings for growth and job development.
  • Health & Wellness - Medical, Dental, Visions and Life Insurance. Along with additional wellness support.
  • The Road Ahead - We offer 401k and a match component!
  • Professional Development - We provide tuition reimbursement; this benefit is offered after 6 months of service.

What to Expect From the Hiring Process

We value passion and potential. Please apply if you're qualified and interested-we'd love to hear from you.


A member of our Talent Acquisition team will review your application and may connect you with the hiring manager if your experience is a strong match.


Interviews are conducted virtually and in person, depending on the role. We'll provide more details about next steps if selected to move forward.


Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at View phone number on click.appcast.io or 781-7GP-WORK.

*Disclaimer: At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know: In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Guest Service Supervisor in Orleans, MA vacancy
  •  ...Department Manager also provides leadership and oversight to the HVAC team, ensuring high-quality workmanship, excellent customer service, and efficient coordination of projects. This position works closely with the administrative team to ensure smooth scheduling, communication... 
    Suggested
    Work at office

    Cape Associates

    North Eastham, MA
    21 days ago
  •  ...Job Title: Culinary Service Director Location: Brewster Employment Type: Full-Time Salary Exempt Salary Range: $80,000 - $90,00 annually Department: Dining Services About Us: Want to know what makes our employees eager about going to work every day?... 
    Suggested
    Full time
    Local area

    Maplewood Brewster LLC

    Brewster, MA
    4 days ago
  • $80k - $85k

     ...and Forbes Five-Star hotel, is a luxurious boutique hotel with 18 guest rooms that blends the soul of a historic inn with modern decor...  ...restaurant and wine bar. Named as one of the Top 20 Hotels for Best Service in the United States and Top 20 Most Romantic Hotels in the... 
    Suggested
    Full time

    The Chatham Inn

    Chatham, MA
    1 day ago
  •  ...brand presence that fuels growth across both our homeowner and guest audiences. This individual owns the marketing function end-to-end...  ...generation and brand execution across multiple audiences, ideally in a service or property-based business ~ Deep, hands-on HubSpot... 
    Suggested
    Local area

    Del Mar Vacations

    Orleans, MA
    3 days ago
  • $15 per hour

     ...Description AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! Customer Service while executing store... 
    Suggested
    Hourly pay
    Full time
    Temporary work
    Part time
    Local area
    Flexible hours
    Night shift
    Day shift

    AutoZone

    Orleans, MA
    4 days ago
  • $65k - $85k

     ...of homeowner agreements, setting expectations for complimentary services, owner obligations, and available billable services. Owner...  ...the way. Damage Reports: Triage and communicate any necessary guest damage reports to homeowners with speed and thoroughness.... 
    Full time
    Contract work
    Local area
    Day shift

    Del Mar Vacations

    Orleans, MA
    20 hours ago
  • $16 - $26 per hour

     ...Shift Supervisor Trainee At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated...  ...business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture. Upon successful completion of the... 
    Hourly pay
    Full time
    Temporary work
    Traineeship
    Local area
    Flexible hours
    Shift work
    Night shift
    Weekend work
    Day shift
    Early shift

    CVS Health

    Orleans, MA
    5 days ago
  • $120k - $150k

     ...achieve monthly and annual sales objectives. Recruit, train, and develop sales consultants to improve performance and customer service. Monitor sales activities, key performance indicators (KPIs), and dealership profitability. Assist sales staff in closing vehicle... 
    Full time
    Work at office
    Local area
    Weekend work
    Afternoon shift

    Group 1 Automotive, Inc.

    Orleans, MA
    8 days ago
  • $55k - $70k

     ...training, a collaborative work environment, and a shared dedication to guest satisfaction. This is a company that believes strong leadership...  ...hospitality, ensuring every guest receives outstanding service. Manage staffing levels, scheduling, inventory, and control labor... 
    Casual work
    Flexible hours
    Shift work
    Night shift

    Gecko Hospitality

    South Dennis, MA
    a month ago
  • $22 per hour

     ...experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+... 
    Hourly pay
    Shift work

    SAS Retail Services

    Orleans, MA
    1 day ago
  • $35 - $48 per hour

     ...specifications; and report accurately to the Project Manager in JobTread. Strong carpentry judgment is essential because the best supervisor identifies a problem while it is still small and inexpensive to correct. Key Responsibilities Lead daily site operations... 
    Hourly pay
    Full time
    For subcontractor
    Immediate start
    Relocation
    Monday to Friday

    Fitzgerald Custom Homes

    Orleans, MA
    2 days ago
  •  ...passionate about Dunkin' brands. Our team is committed to making our guests day by serving them with a great product to keep them running....  ...for growth! What You'll Do: Maintain a customer service focus, passion for results, and a desire to develop a great... 
    All shifts

    Dunkin'

    Brewster, MA
    1 day ago
  • Join our team at Cape Cod Post Acute and Healthcare Center as an RN Case Manager. Full‑time opportunity available. Same Day Pay! $55–$60/hour. At Cape Cod Post Acute and Healthcare Center, we believe that coordinated, compassionate, and patient‑centered care is essential...
    Daily paid
    Full time
    Local area
    Shift work

    Marquis Health Consulting Services

    Brewster, MA
    2 days ago
  •  ...Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & Punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.Additional Information... 

    Domino's Franchise

    West Harwich, MA
    4 days ago
  • $25k

     ...dedicated clinicians who deliver compassionate, high quality care in the home setting. By guiding clinical practice, coordinating patient services, conducting quality assurance reviews, and ensuring excellence in every step of the care journey, you'll empower patients to... 
    Full time
    Temporary work
    Apprenticeship
    Rotating shift

    Humana

    Orleans, MA
    4 days ago
  •  ...: Brings your smile to work and goes the extra mile to keep guests happy and coming back; Works well with others in a fast-paced...  ...management. Qualifications: ~6+ months working in quick service retail, preferably in a supervisory role. ~ Must have good communication... 
    Local area
    All shifts
    Shift work
    Weekend work

    Dunkin'

    Yarmouth Port, MA
    3 days ago
  •  ...store operations. The person in this role is a results-driven leader keenly focused on providing an exceptional guest experience ensuring top notch, speedy service for our customers. The store manager will motivate, develop and lead their team while maintaining operational... 
    Local area
    Night shift
    Early shift

    Dunkin'

    South Yarmouth, MA
    1 day ago
  • $22 per hour

     ...experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+... 
    Hourly pay
    Shift work

    SAS Retail Services

    Orleans, MA
    8 days ago
  • $22.84 - $26 per hour

     ...ICC), you will be able to convey your passion for helping others by supporting our clients to achieve their goals! JRI's Community Service Agencies are dedicated to providing high-fidelity wraparound services for youth under the age of 21 who have been diagnosed with a... 
    Hourly pay
    Full time
    Part time
    Flexible hours
    Weekend work
    Afternoon shift

    Justice Resource Institute

    Yarmouth Port, MA
    3 days ago
  •  ...paced environments and have previous experience in retail, food service or restaurant management? Do you like discounts on gas and free...  ...learn about our company, our retail team, our vendors and our guests. This role supports the Store Manager and other team members in... 
    Full time
    Live in
    Immediate start
    Shift work
    Night shift
    Weekend work

    Cumberland Farms

    Harwich Port, MA
    4 days ago
  • Homans Associates is seeking a driven Territory Manager to grow sales and strengthen customer relationships within an assigned HVAC equipment and parts territory. This role focuses on identifying new business opportunities, managing existing accounts, negotiating sales...

    Homans Associates

    South Yarmouth, MA
    1 day ago
  • $17 - $26 per hour

     ...Shift Supervisor We're building a world of health around every individual shaping a more connected, convenient and compassionate health...  ...loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the... 
    Hourly pay
    Full time
    Seasonal work
    Local area
    Flexible hours
    Shift work
    Night shift
    Weekend work
    Day shift
    Early shift

    Oak St. Health

    South Yarmouth, MA
    4 days ago
  • $17 - $26 per hour

     ...Shift Supervisor We're building a world of health around every individual shaping a more connected, convenient and compassionate health...  ...loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the... 
    Hourly pay
    Full time
    Part time
    Flexible hours
    Shift work
    Night shift
    Weekend work
    Day shift
    Early shift

    Oak St. Health

    Chatham, MA
    4 days ago
  • $200,000 per unit

     ...license and reliable transportation.   Preferred: OSHA10 or OSHA30 certification preferred. Massachusetts Construction Supervisor’s License (CSL), or willingness to obtain within one year of hire Bachelor's degree in Construction Management, Engineering, or... 
    For subcontractor
    Work at office

    Cape Associates

    Yarmouth Port, MA
    24 days ago
  • $100k - $130k

     ...administration functions. LOCAL CANDIDATES ONLY JOB RESPONSIBILITIES • Provide support in the project pre-construction services and bidding process. • Develop, review, implement project budgets, schedules and contract bid documents. • Team with Project... 
    Contract work
    For contractors
    Work experience placement
    For subcontractor
    Local area

    Polhemus Savery DaSilva

    Harwich, MA
    a month ago
  • $90k - $130k

     ...insurance options ~401(k) with company match ~ Professional development support ~ Wellness and fitness reimbursement ~ Community service and giving programs ~ Role-based access to company vehicle, phone, and iPad   Working Conditions & Physical Demands:... 
    Contract work
    Work at office
    Immediate start

    Polhemus Savery DaSilva

    Harwich, MA
    a month ago
  •  ...Pharmacy Reports to:  Pharmacy Site Director  Classification:  Supervisor Location:  MA, On-site Job description revision number...  ...as assigned and necessary to successfully oversee Pharmacy Services Physical Nature of the Job: ~ Light work: Exerting up to... 
    Local area

    Community Care Cooperative

    Harwich Port, MA
    23 days ago
  •  ...Shift Supervisor Daily Pay/Direct Deposit/Pay Card Options, Competitive Wages, Flexible...  ...King Team! The Shift Supervisor improves guest satisfaction through operations, financial...  ...to maintain enthusiastic customer service within the established speed of service... 
    Hourly pay
    Weekly pay
    Daily paid
    Full time
    Part time
    Flexible hours
    Shift work

    Burger King

    South Dennis, MA
    1 day ago
  •  ...Dollar Express Assistant Store Manager As a Dollar Express Assistant Store Manager you will be responsible for providing exceptional service to our customers. A key priority includes assisting the Store Manager in the daily operation of the store. Under the direction of... 

    Dollar Express Stores LLC

    South Yarmouth, MA
    4 days ago
  •  ...themselves in creating once-in-a-lifetime experiences for our guests. The resorts offer the amenities and experiences guests love. Recent...  ...rooms and suites combined. Both offer amenities such as full-service dining, indoor and outdoor pools as well as a beautiful stretch... 

    Default (All-EOS Job Aggregator)

    Yarmouth Port, MA
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Guest Service Supervisor. Be the first to apply!