Communications Dispatcher II - Extra-Help

Extra-Help Communications Dispatcher II

The Sheriff's Office is looking for experienced emergency law enforcement dispatchers to fill multiple Extra-Help positions! Starting salary up to $52.00/hour*

In the Sonoma County Sheriff's Office, Communications Dispatcher IIs support both the public and law enforcement by receiving requests for information and providing pertinent data over the phone and radio. Responsibilities include:

• Monitoring radio frequencies
• Receiving and dispatching emergency and non-emergency calls from the public
• Setting priorities among competing incoming events and dispatching appropriately
• Utilizing a computer-aided dispatch system

In our 24/7 environment, Dispatchers must have the flexibility to work all shifts, including days, holidays, weekends, swings, nights, and overtime as required.

This journey-level position in the Dispatcher job series is for individuals who have completed a year of law enforcement emergency dispatch experience with a city, county, state, or federal agency. Possession of a California Commission of Peace Officer Standards and Training (POST) Public Safety Dispatcher's Certificate is highly desired.

Please note that skills and abilities testing will be conducted by the Sheriff's Office for applicants selected for an interview using CritiCall. This is not a P.O.S.T. test. A T-Score or pass/fail letter will not be provided by the County of Sonoma Human Resources or the Sonoma County Sheriff's Office.

Being a Dispatcher can be demanding, but for those who have the fortitude and passion for this work, you will be rewarded with camaraderie and the ability to help others during the times when they most need support. To learn more about this assignment and how we serve the community, please visit the Sonoma County Sheriff's Office website.

The most successful Dispatchers will possess many of the following:

• Significant experience working with the public and people in distress, as well as the ability to direct distressed callers through emergencies
• The ability to work swiftly, in stressful situations, to manage multiple things happening at once
• Capacity to remain calm, clear, and in control
• Excellent communication and problem-solving skills, as well as empathy and compassion
• The ability to read maps and provide clear directions
• Proficiency in basic computer programs, including Microsoft Office applications, Word, and Excel
• The ability to type quickly and accurately

Extra-Help Employment

Extra-help employees relieve or augment permanent staff. Intermittent, extra-help employees are not in the classified civil service and do not have property rights to permanently allocated positions. In addition, they do not receive most regular employee benefits such as long-term disability insurance coverage, accrual of vacation, participation in the County retirement program, or eligibility to take promotional examinations. Intermittent, extra-help employees are limited in their employment to a maximum of 1,380 hours within any twelve-month consecutive period. Extra-help employees who meet the eligibility requirements may qualify for a County contribution toward medical coverage.

*Salary is negotiable within the established range. This recruitment is being conducted to fill multiple Communications Dispatcher II intermittent, extra-help positions in the Sheriff's Office. This employment list may also be used to fill future extra-help positions as they occur during the active status of this list.

Application submissions require the Supplemental Questionnaire to be completed.