Logistics Specialist

Location: Southfield, MI Pay Rate: $ 21.00/hour Schedule: Monday-Friday, 12:30 PM - 9:00 PM Qualifications Required Minimum 1 year of logistics, transportation, dispatch, or supply chain experience General knowledge of the transportation and freight industry Strong communication and organizational skills Ability to multitask and prioritize in a fast-paced environment Proficiency with data entry and computer systems Strong attention to detail and problem-solving abilities Preferred High school diploma or equivalent Experience writing routine reports and correspondence Ability to interpret and follow written, verbal, and diagram-based instructions Customer service experience within a logistics or transportation environment Position Overview We are seeking a detail-oriented Logistics Specialist to support daily transportation operations for a growing logistics team in Southfield, MI. In this role, you will coordinate freight movement, communicate with drivers and customers, track shipments, and help ensure on-time deliveries. This position is ideal for individuals who thrive in a fast-paced environment and enjoy solving problems while maintaining excellent customer service. Key Responsibilities Maintain customer profile information and enter customer tenders into the transportation management system Monitor daily pickups and deliveries to ensure on-time service Communicate load status updates to customers, receivers, and account managers Take check calls from drivers and proactively address potential service issues Verify and validate load information prior to marking shipments as delivered Schedule and reschedule delivery appointments Accept or decline loads based on direction from account managers Provide drivers with detailed routing instructions and delivery information Investigate shipment shortages, overages, damages, and service failures Complete required documentation and maintain accurate shipment records Escalate issues and support resolution efforts to ensure customer satisfaction What We're Looking For Dependable professionals with strong attendance and punctuality Individuals who can remain organized while managing multiple shipments and priorities Team players who communicate effectively with customers, drivers, and internal teams Professionals who take ownership of their work and deliver excellent service Pay Details: $21.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #J-18808-Ljbffr