Technician, Field Svc I- On-Site - Brooklyn/Queens

Technician, Field Service I – On‑Site – Brooklyn/Queens Location: US‑NY‑Melville Company: Canon U.S.A., Inc. Requisition ID: 34338 Category: Field Service Position Type: Full‑Time Workstyle: Full‑Time On‑Site About the Role Being a Field Service Technician for Canon USA involves ensuring the highest level of service during routine maintenance of Canon‑supported products in accordance with Service and Parts Standards. The territory covered will be Brooklyn/Queens. Your Impact Report product failure trends and serviceability issues with necessary documentation to your manager. Meet customer demands by providing efficient, responsive, and accurate Field/Shop/on‑site maintenance. Maintain all technical information, Field Service Reports, Expense Reports, and Canon property assigned. Showcase strong customer communication and satisfaction skills. Maintain performance of assigned machines. Facilitate performance at a level that helps achieve the branch/district’s overall metric targets. About You: The Skills & Expertise You Bring Note: This is a customer‑facing role and requires compliance with customer policies and protocols, which may include COVID‑19 vaccination requirements. Hold a High School diploma or equivalent experience. Basic understanding of internet environments and ability to successfully complete the 120‑day introductory period and the PDIF (Printing and Digital Imaging Foundations) new‑hire class. Valid driver’s license and acceptable driving record to travel as needed. Capable of functioning in a 24/7 environment, performing shift work and on‑call rotations. Required to obtain any security or other clearances needed by customers to enter premises. Able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling). Base salary range: $19.00–25.49 hourly. This role is eligible for a transportation allowance. Benefits and Perks Competitive compensation and benefits. Employee referral bonus. Employee discounts. "Dress for Your Day" attire program (casual is welcome based on job function). Volunteer opportunities to give back to the local community. Canonical welcome kit and official merchandise. Workstyle Description Full‑Time On‑Site – The position requires full‑time presence at the assigned office(s)/worksite(s)/territory on scheduled work days. EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You must be legally authorized to work in the United States. The company will not pursue or support visa sponsorship. #J-18808-Ljbffr