Membership Coordinator: Cowboys Club (Private Members Club)

Membership Coordinator

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions from venue development and event booking to revenue strategy and hospitality.

Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

The Role

The Membership Coordinator role is based out of The Star/Cowboys Club in Frisco, TX and reports to the Membership Manager. This role is responsible for acting on member feedback while coordinating access to the club and preserving club rules and conduct. This role also assists in facilitating events within the Cowboys Club including all meeting spaces and member events.

Essential Job Functions

• Assists in developing customer relations, handling requests, comments and complaints.
• Responsible for coordinating acquisitions, renewals and driving the member and guest experience.
• Coordinates and communicates with all members (internal and external) regarding event details.
• Ensures that guests have a pleasant dining experience
• Other duties as assigned

Knowledge, Skills and Ability

• Excellent customer service
• Can be trusted to act in a manner that is truthful and values direct, honest communication at all levels of the organization
• Strong interpersonal skills; can effectively communicate and relate to all levels within and outside the organization; creates and builds positive and productive relationships
• Responds quickly and effectively to changing trends and circumstances; embraces change and welcomes fresh perspectives; learns from past mistakes and adjusts accordingly
• Ability to manage appropriate steps to get projects completed; has strong abilities to organize people and processes; can create a plan for resourceful workflow
• Can manage people and resources to get projects completed; has a strong ability to multi-task and keep order.
• Detail Oriented
• Ability to work independently and/or in a team environment
• Strong verbal and written communication skills
• Must have computer skills: Microsoft Word, Excel.
• Must have a current T.A.B.C. certification
• Must be able to lift 30 pounds without aid
• Must be able to stand for an extended period of time without aid
• Must be fluent in English
• Menu planning and development
• Must be able to stand or walk for varying length of time
• Must be available to work an irregular schedule
• Must be able to work extended hours due to business requirements including late nights, weekends and holidays.

Preferred Qualifications:

• At least 1 year experience in a high volume bar.
• Bilingual in Spanish

Compensation

Competitive hourly pay commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

Working Conditions

Location: On Site - Cowboys Club (Frisco, TX)

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Note:

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.