Records Technician - Part Time In South Dallas

Records Technician (Part-Time, On-Site South Dallas, TX)

The Hire Solution has partnered with a City Government organization is seeking a detail-oriented and service-focused Records Technician to support daily records management operations and provide administrative assistance on a part time basis, Monday - Friday 1:00 PM to 5:00 PM.

This role is responsible for maintaining accurate records, processing information requests, supporting court-related documentation, and ensuring compliance with applicable records retention and public information regulations.

The ideal candidate is organized, dependable, and capable of handling sensitive information with professionalism and accuracy in a fast-paced public sector environment.

Key Responsibilities

• Maintain, review, and process departmental records and reports
• Enter, validate, and update information within internal systems and databases
• Attach supporting documentation and ensure records are filed accurately and timely
• Prepare, process, and maintain reports and departmental documentation

Customer Service & Public Support

• Respond to public inquiries and assist customers with records-related requests
• Process open records requests in accordance with applicable regulations and procedures
• Provide information and support to internal departments and staff
• Recommend appropriate courses of action regarding citizen requests and inquiries

Administrative & Operational Support

• Assist with maintaining records and documentation systems
• Support administrative and operational processes as needed
• Ensure compliance with records retention policies and public information requirements
• Perform additional administrative duties and special projects as assigned

Qualifications

• High school diploma or equivalent required
• Prior administrative, records management, customer service, or clerical experience preferred
• Valid Texas Driver's License required
• Ability to obtain required state and departmental certifications within six (6) months of hire
• Notary Public Certification preferred or ability to obtain

Knowledge, Skills & Abilities

• Knowledge of records retention procedures and public information regulations preferred
• Proficiency with Microsoft Office Suite, including Word, Excel, and Outlook
• Strong data entry and organizational skills with high attention to detail
• Ability to communicate effectively both verbally and in writing
• Strong interpersonal skills with the ability to interact professionally with the public, coworkers, and city officials
• Ability to prioritize tasks and manage multiple responsibilities efficiently
• Ability to maintain confidentiality and handle sensitive information appropriately

Schedule & Work Environment

• Part-time, on-site position
• Schedule: Monday through Friday, 1:00 PM 5:00 PM
• Approximately 20 hours per week
• Work is performed in a professional office environment
• Position may occasionally require evening or weekend availability