Library Specialist, Night Supervisor

Reed College seeks a Library Night Supervisor to oversee evening library operations. The night supervisor is a member of the library's Access Services team and reports to the Circulation Manager. In this role you will ensure that students and faculty receive the services they need and that operations are running smoothly during evening hours at a busy residential college library.

This is a full-time, non-exempt role with starting pay of $24-27/hour. Work hours are 6:00pm to 2:00am, Sunday through Thursday, with occasional Saturday shifts in rotation with other staff. Summer and winter hours when classes are not in session are 9am–5pm, Monday through Friday. Reed College offers an exceptional benefits package, including comprehensive medical and dental insurance, 403(b) retirement plan with 10% employer contribution (after one year of service), educational assistance for employees and their children, 22 days of paid vacation, paid holidays, half-day Fridays in the summer, and access to many campus amenities. 

Who You Are

• You are able to oversee a large facility with regards to general supervision and monitoring of library patrons and student workers, noting facility maintenance issues, and keeping the library safe.
• You have been commended for being friendly and having excellent customer service skills, even when handling difficult interactions. You can make judgment calls and know when to ask for assistance.
• People describe you as reliable and consistent. You're punctual and always attend to your scheduled shifts.
• You are interested in learning new technologies and making processes more efficient.
• You have experience working with and enjoy working alongside college students.
• You are self-aware. You understand your own culture, identity, biases, prejudices, power, privilege, and stereotypes. You are personally committed to equity and it shows in your work.
• You enjoy working with others who have backgrounds and views that are different from you. 
• You have the ability to lift up to 20 lbs repeatedly and the mobility to shelve books on bottom and top shelves, using step stools if needed.

What You'll Do

• Supervise the circulation desk of the library from 6pm-2:00am, including working alongside student workers. 
• Answer questions for patrons about the library and Reed College.
• Monitor the main library phone line. 
• Do periodic walk-throughs of the library and note any issues. 
• Conduct periodic walk-throughs of the library and note and report any issues to the appropriate groups.
• Engage with disruptive patrons so that they understand acceptable conduct in the library. 
• Ensure that patrons who are not following library expectations leave the building, contacting campus safety officers for assistance if necessary. 
• Assist in Access Services-related duties, including course reserves, public computers and printers, interlibrary loan, and Summit lending between regional academic libraries.
• Provide service at the circulation desk as a lead staff member approximately 10 hours/week. 
• Work a rotating Saturday supervisor shift twice per semester.
• Coordinate annual inventories of collections during winter and summer breaks.

Minimum Qualifications

• At least two years of library experience or two years of experience in a related or relevant customer service role.
• Familiar with or have some work experience with one of the integrated library systems (ILS): Ex Libris Alma, SirsiDynix Symphony, etc.