On-Site Healthcare IT & Facilities Manager

Overview On-Site IT Support Specialist Title: IT Support Specialist (On-Site) Location: 345 Main Street, Madison, NJ 07940 Employment Type: Full-Time Compensation: $80,000–$85,000 annually, commensurate with experience Schedule: 5–6 days per week depending on office requirements and operational needs Reports To: COO / Director of Operations About Madison Medical & Sports Rehabilitation Center Madison Medical & Sports Rehabilitation Center is a physician-led, multidisciplinary outpatient practice located in Madison, New Jersey. With 15+ specialty service lines operating under one roof, we deliver integrated, patient-centered care spanning sports medicine, musculoskeletal rehabilitation, pain management, interventional procedures, primary care, and diagnostic services. Our mission is to provide the highest standard of clinical excellence in a collaborative, multi-provider environment — treating every patient with the sophistication, attentiveness, and continuity of care they deserve. As we scale toward a multi-site model, we are building a team of professionals who share our commitment to quality, accountability, and innovation. Position Summary We are looking for a proactive, organized, hands-on IT professional to serve as our on-site technology resource. This is not a remote help-desk role — we need boots on the ground. The ideal candidate is a self-starter who can own the practice's day-to-day technology operations, troubleshoot issues in real time, and support our infrastructure as we scale toward a multi-site model. Responsibilities Serve as the primary on-site IT resource for all staff, providers, and leadership Manage and maintain workstations, laptops, printers, docking stations, network infrastructure, and peripherals Administer Microsoft 365 environment (Teams, SharePoint, Outlook, OneDrive), user accounts, and permissions Support EMR (CureMD), Paychex, RingCentral, and other practice platforms Coordinate with external MSP (Titanium) and vendors as needed Manage hardware procurement, setup, and lifecycle (including Thunderbolt 4 docking station environment) Implement and maintain cybersecurity best practices, access controls, and HIPAA-compliant IT policies Proactively identify technology improvements and support operational efficiency initiatives Maintain an IT asset inventory and vendor/login management system Support onboarding and offboarding of staff (account creation, hardware setup, access provisioning) Qualifications 3–5 years of hands-on IT support experience, preferably in a healthcare or multi-location professional environment Strong knowledge of Microsoft 365 administration, Windows OS, and basic networking Experience with healthcare IT systems (EMR platforms, HIPAA security requirements) preferred Highly organized, proactive, and self-directed — not someone who waits to be told what to do Strong troubleshooting and communication skills Familiarity with printer management, VoIP phone systems (RingCentral), and A/V equipment a plus CompTIA A+, Network+, or equivalent certifications preferred but not required Must be comfortable working on-site daily in a fast-paced clinical environment Benefits Health insurance (medical, dental, and vision) 401(k) retirement plan Paid time off (PTO) Life insurance Collaborative, growth-oriented work environment within a scaling healthcare organization #J-18808-Ljbffr Madison Medical and Sports Rehabilitation Center