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IT Support Engineer (Tier 1) — Jira & M365

Waystar, Inc.

Waystar, Inc. is seeking an IT Support Engineer located in Louisville, Kentucky. This full-time position involves providing Tier 1 support for employees, handling troubleshooting, ticket routing, and ensuring effective communication in line with service level agreements. Candidates should possess strong communication skills, familiarity with IT systems, and the ability to work in collaborative environments. The role includes competitive benefits, including customizable medical plans, generous paid time off, and a 401(K) program with company match. #J-18808-Ljbffr Waystar, Inc.

Vacancy posted 12 hours ago
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