IT Support Engineer (Tier 1) — Jira & M365
Waystar, Inc.
Waystar, Inc. is seeking an IT Support Engineer located in Louisville, Kentucky. This full-time position involves providing Tier 1 support for employees, handling troubleshooting, ticket routing, and ensuring effective communication in line with service level agreements. Candidates should possess strong communication skills, familiarity with IT systems, and the ability to work in collaborative environments. The role includes competitive benefits, including customizable medical plans, generous paid time off, and a 401(K) program with company match. #J-18808-Ljbffr Waystar, Inc.
- Waystar, Inc in Louisville, KY is seeking an IT Support Engineer to serve as the first point of contact for technical support. You will handle support requests through various channels while participating in an on-call rotation for additional coverage. The role requires...Suggested
- Waystar is seeking an IT Support Engineer in Louisville, Kentucky, who will act as the first point of contact for employees requiring technical... ...troubleshooting while ensuring issues are documented in Jira. The ideal candidate will exhibit strong communication and customer...Suggested
- ...ABOUT THIS POSITION The IT Support Engineer is the first point of contact for employees seeking technical support as the Tier 1 of support. This role focuses on triage, basic troubleshooting... ...contact for all IT support requests via Jira Service Management tickets, calls, and...SuggestedFull timeLive outWork at officeLocal areaFlexible hours
- IT SUPPORT SPECIALIST - LOUISVILLE, KY Overview This role will oversee incoming requests for hardware, software, network, and telephony issues... ...IP-based telephony. Escalation & Collaboration: Partner with Tier 3 and other IT team members or vendors on complex issues....SuggestedWork at office
$53.04k
...currently hiring for an IT Service Technician to provide onsite support for our federal customer.... ...services, software systems engineering, and/or applications... ...communication devices. Provide tier 2 support, including but... ...trends. Assist tier 1 Service Desk with...SuggestedFull timeContract workCurrently hiringLocal areaRemote workRelocationFlexible hours- ...Description: JOB SUMMARY: The IT Support & Systems Administrator is a versatile... ...supervision. ESSENTIAL FUNCTIONS: 1. End-User Support (Tier 1 & Tier 2) • Act as the first point... ...ticketing systems (ServiceNow, Freshdesk, Jira Service Management, or similar)...Work experience placementWork at officeLocal areaRemote work
- ...technically skilled Product Support Engineer to provide end-user... ...issues to higher-tier engineering or development... ...support, providing Level 1 or Level 2 support. At... ...Qualifications Experience in IT systems or... ...systems such as ServiceNow, Jira, or Zendesk (1+ year)....Work at office
$40.1k - $54.7k
...Microsoft-centric environments, supporting end users at remote locations,... ...as the escalation point for Tier 1/2/3 helpdesk tickets across the... ...client documentation in IT Glue or equivalent platform... ...with direct access to senior engineers ~ Fast-paced, varied work —...Work at officeRemote workWork from home- ..., offering expertise in IT, Telecom, Cabling, Security... ...looking for a Systems Engineer to join our dynamic team... ...balance and foster a supportive, collaborative environment... ...: We are seeking a Tier II Systems Engineer who... ...Responsibilities: Level 1 (Entry-Level) User...Full timeCasual workWork at officeMonday to Friday
- A prominent technology service provider is seeking a Technician 1 in Healthcare in Louisville, KY. The role involves installing and maintaining electronic communication systems, requiring knowledge of VoIP and data networks. Ideal candidates should have a two-year electronics...
- ...communication solutions provider in Louisville seeks a Technician 1 Healthcare responsible for installing, troubleshooting, and... ...efficiency. Experience with VoIP and networking is preferred, and a supportive work environment encourages professional growth. #J-18808-Ljbffr...
- ...is seeking a Project Technical Specialist 1 (Power Generation) to work out of our Louisville... .... Under the direction of a Geotechnical Engineering Manager, this individual will provide geotechnical engineering and project site support for projects in the Energy, Transportation...Temporary workFor contractorsWork at officeLocal area
- A leading healthcare network seeks an IT Help Desk Support professional in Louisville, Kentucky. The role involves resolving complex technical issues, guiding junior analysts, and supporting enterprise IT operations. Candidates should have 2+ years of experience in IT...Hourly payContract workWeekday work
$21 per hour
...customer service oriented Help Desk Specialist to provide technical support to users in an efficient and accurate manner. You will be... ...Windows 10 configuration, settings, and repair Overall general IT knowledge to help users solve IT problems. Strong client-facing...Hourly payWork at officeRemote work- Job Title People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Clark Memorial Hospital is a 236-bed facility located on a 22-acre campus. We are one of the largest health care providers in southern Indiana...Full timeLocal area1 day per week
- ...Technical Support Specialist Reporting to a Technical Support Supervisor, the Technical Support Specialist will act as a critical resource... ...-party brands with limited or no formal training. Provide Tier-1 support for ADI and Snap One's 20+ exclusive brands and...
- ...Overview: ROLE: Desktop Support Engineer Must Have Technical/Functional Skills 1. Exp in Desktop support /End user support Engg. 2. Comprehensive knowledge of Microsoft Office applications, including Word, OneNote, Excel, and Visio 3. Experience in Analytical...Work at office
- ...Mirazon is a scaling, people-centered IT company that believes exceptional client service... ...a high level while delivering outstanding support to clients. Mission of the Position... ...Service Coordination (Dispatch) team and our Tier 1 and Tier 2 Helpdesk teams. This role...Full timeTemporary workRemote work
- ...POSITION PURPOSE AND OBJECTIVES The Technical Support Analyst is responsible for providing end... ...in a technical support, help desk, or IT support position required. * Desktop and laptop... ...for end users. * Provide basic (Tier 1) and advanced (Tier 2) technical support...Work visaFlexible hoursAfternoon shift
- We are seeking an experienced IT Storage Specialist to implement and maintain enterprise backup and security solutions using Dell technologies. This role involves designing and automating data protection strategies, ensuring reliability and recovery readiness across systems...
- A technology solutions company in Louisville is seeking an experienced IT Storage Specialist to implement and maintain enterprise backup and security solutions using Dell technologies. Responsibilities include administering Dell environments, developing automation scripts...
- ...Job Description Job Description Required Skills & Experience - 1+ years of experience in Service Desk, Help Desk, or Technical Support role - Shift flexibility (Operating hours 9a-3a EST : Shift can fall anywhere within timeframe, Weekends included) - 1+ years...Contract workRemote workWork from homeShift workWeekend workDay shift
- ...equipment, contributing to seamless operational support. Requirements: Attend a 29-week... ..., fiberoptic cable installation, network engineering, and hardware maintenance. Advanced... ...guaranteed up to 5 interviews with your choice 1,200 industry leading organizations...Full timeContract workPart timeImmediate startRelocation packageFlexible hours
$1,571 per week
...Location: Louisville, Kentucky Travel Allied Health Salary: $1,571/week Start Date: 06/28/2026 Assignment Length: 1... ...with opportunities nationwide. Since 1988, we’ve grown from supporting operating room teams in the Mid-South to serving a wide range of...Weekly payShift work$1,718 per week
...neurodiagnostic practice and procedures. Job Responsibilities: -Core EEG (Electroencephalography) functions: Include but are not limited to: (1) Routine outpatient and inpatient EEGs, (2) Prolonged routine EEGs to rule out ECS (brain death), (3) Long-term continuous EEG in...Weekly payLocal areaShift work$1,466 per week
...Technologist Job are: Specialty: EEG Technologist Job Location: Louisville, Kentucky Travel Allied Health Salary: $1,466/week Start Date: 06/29/2026 Assignment Length: 12 weeks Total Hours Per Week: 36 weekly Shift Breakdown: 3...Shift work$1,736 per week
...days ~ Employment Type: Travel Required: One (1) year of EEG tech experience in a hospital setting. BLS... ...or you are looking to travel for the first time, Voca is here to support you. Voca’s experienced and dedicated travel team works in concert...Shift work- A financial services cooperative in Kentucky seeks a ServiceNow software systems expert to administer, configure, and enhance enterprise software systems. The role requires collaboration with various teams and offers a hybrid work model. Ideal candidates will have a Bachelor...
$40 - $60 per hour
...Must be able to sit onsite in Louisville, KY or Simpsonville, KY (heavy onsite presence expected). Role Overview Level 1 Engineers will support foundational network operations, handle routine troubleshooting, and gain hands‑on experience to grow into a Level 2 role....Hourly payOngoing contractContract workTemporary work- A technology solutions provider is seeking a Business Analyst in Louisville, Kentucky, to enhance process efficiency and bridge business needs with technical solutions. Candidates should have 3–5 years of technical experience, proficiency in Microsoft Office Suite, and...Work at office
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