IT Support Engineer (Tier 1) — Jira & M365
Waystar, Inc.
Waystar, Inc. is seeking an IT Support Engineer located in Louisville, Kentucky. This full-time position involves providing Tier 1 support for employees, handling troubleshooting, ticket routing, and ensuring effective communication in line with service level agreements. Candidates should possess strong communication skills, familiarity with IT systems, and the ability to work in collaborative environments. The role includes competitive benefits, including customizable medical plans, generous paid time off, and a 401(K) program with company match. #J-18808-Ljbffr Waystar, Inc.
- Waystar, Inc in Louisville, KY is seeking an IT Support Engineer to serve as the first point of contact for technical support. You will handle support requests through various channels while participating in an on-call rotation for additional coverage. The role requires...Suggested
- Waystar is seeking an IT Support Engineer in Louisville, Kentucky, who will act as the first point of contact for employees requiring technical... ...troubleshooting while ensuring issues are documented in Jira. The ideal candidate will exhibit strong communication and customer...Suggested
- ...About This Position The IT Support Engineer is the first point of contact for employees seeking technical support as the Tier 1 of support. This role focuses on triage, basic troubleshooting... ...contact for all IT support requests via Jira Service Management tickets, calls, and...SuggestedFull timeWork at officeLocal areaFlexible hours
- ...JOB SUMMARY The IT Support & Systems Administrator is a versatile, hands‑on position that... ...supervision. ESSENTIAL FUNCTIONS 1. End‑User Support (Tier 1 & Tier 2) Act as the first point of... ...ticketing systems (ServiceNow, Freshdesk, Jira Service Management, or similar) #J-188...SuggestedWork experience placementWork at officeLocal areaRemote work
- ...POSITION PURPOSE AND OBJECTIVES The Technical Support Analyst is responsible for providing end... ...in a technical support, help desk, or IT support position required. Desktop and laptop... ...resolution for end users. Provide basic (Tier 1) and advanced (Tier 2) technical support...SuggestedWork visaFlexible hoursAfternoon shift
- We are seeking an IT Help Desk Specialist to provide day-to-day technical support to clinical and administrative staff in a healthcare environment. This role will assist... ...HIPAA compliance credential or training required 1+ year of IT help desk, service desk, technical...Work at officeRemote work
$53.04k
...currently hiring for an IT Service Technician to provide onsite support for our federal customer.... ...services, software systems engineering, and/or applications... ...communication devices. Provide tier 2 support, including but... ...trends. Assist tier 1 Service Desk with answering...Contract workCurrently hiringLocal areaRemote workRelocation- ...technically skilled Product Support Engineer to provide end-user... ...issues to higher-tier engineering or development... ...support, providing Level 1 or Level 2 support. At... ...Qualifications Experience in IT systems or... ...systems such as ServiceNow, Jira, or Zendesk (1+ year)....Work at office
- ...Job Description Calhoun is adding a Technician to our IT team who will provide support to almost 200 users. We are a top commercial construction services... ...sponsorship for employment visa status (e.g. H1B status, O-1, TN, CPT, OPT, etc.). We are unable to sponsor or take...H1bWork visa
- ...provide onsite technical support for client offices in... ..., desktops, and related IT systems. You’ll handle... ...closely with Tier 2 and senior IT staff to... ...ET , with a mandatory 1-hour lunch break. Occasional... ...values ownership, smart engineering, and clear communication...Full timeWork at officeRemote workMonday to Friday
$60.64k - $75.8k
...to break records – earning over $1 billion in sales every fiscal year since ‘17 to continue to support these important programs. As a... ...Duties/Responsibilities Provides 2nd tier support for service desk of the... ...ensures their conformance with IT and KLC objectives. Works...Temporary workWork at officeFlexible hours- ..., offering expertise in IT, Telecom, Cabling, Security... ...looking for a Systems Engineer to join our dynamic team... ...balance and foster a supportive, collaborative environment... ...Overview We are seeking a Tier III Systems Engineer who... ...Responsibilities Level 1 (Entry‑Level) User...Full timeCasual workWork at officeMonday to Friday
- ...is seeking a Project Technical Specialist 1 (Power Generation) to work out of our Louisville... .... Under the direction of a Geotechnical Engineering Manager, this individual will provide geotechnical engineering and project site support for projects in the Energy, Transportation...Temporary workFor contractorsWork at officeLocal areaRemote workLong distance
$40.1k - $54.7k
...Microsoft‑centric environments, supporting end users at remote locations,... ...as the escalation point for Tier 1/2/3 helpdesk tickets across the... ...client documentation in IT Glue or equivalent platform Participate... ...with direct access to senior engineers Fast‑paced, varied work — no...Work at officeRemote workWork from home$86k - $130k
...Mission As the world’s number 1 job site*, our mission is to... ...improvement. You’ll build, support, and enhance front-end and... ...resolve bugs/outages and prioritize engineering and product improvements.... ...Salary Range Transparency Tier 1 - United States of America 8...Work experience placementLocal area$21 per hour
...customer service oriented Help Desk Specialist to provide technical support to users in an efficient and accurate manner. You will be... ...Windows 10 configuration, settings, and repair Overall general IT knowledge to help users solve IT problems. Strong client-facing...Hourly payWork at officeRemote work- ...attorneys, staff, and clients, and are seeking a technically proficient IT Help Desk Specialist to join our team. The Role We are looking... ...individual who communicates effectively to join a technical support team assisting all firm personnel, primarily focusing on end‑...Full timeCasual workWork at officeMonday to Friday
- A leading healthcare network seeks an IT Help Desk Support professional in Louisville, Kentucky. The role involves resolving complex technical issues, guiding junior analysts, and supporting enterprise IT operations. Candidates should have 2+ years of experience in IT...Hourly payContract workWeekday work
- ...Desktop Support Technician Every day, Global Payments makes it possible for millions of people... ...helps over 3 million companies, more than 1,300 financial institutions and over 600... ...procedure with the goal of restoring or fulfilling IT services for end users. Be a part of our...Worldwide
- ...Technical Support Specialist Reporting to a Technical Support Supervisor, the Technical Support Specialist will act as a critical resource... ...-party brands with limited or no formal training. Provide Tier-1 support for ADI and Snap One's 20+ exclusive brands and...
- ...Providing onsite technical assistance and support for incoming questions and issues related to... ...certifications preferred but not required ~1-year experience in similar role preferred... ..., Inc. (RTI) is the next generation of an IT service provider. Beyond specializing in solutions...Local areaShift work
- ...equipment, contributing to seamless operational support. Requirements: Attend a 29-week... ..., fiberoptic cable installation, network engineering, and hardware maintenance. Advanced... ...guaranteed up to 5 interviews with your choice 1,200 industry leading organizations...Full timeContract workPart timeImmediate startRelocation packageFlexible hours
- A technology solutions company in Louisville is seeking an experienced IT Storage Specialist to implement and maintain enterprise backup and security solutions using Dell technologies. Responsibilities include administering Dell environments, developing automation scripts...
- Mirazon is a scaling, people‑centered IT company that believes exceptional client service... ...a high level while delivering outstanding support to clients. Mission of the Position The... ...Service Coordination (Dispatch) team and our Tier 1 and Tier 2 Helpdesk teams. This role...Full timeTemporary workRemote work
- We are seeking an experienced IT Storage Specialist to implement and maintain enterprise backup and security solutions using Dell technologies. This role involves designing and automating data protection strategies, ensuring reliability and recovery readiness across systems...
- ...Job Description Job Description Desktop Support Technician • Support of Windows OS/Microsoft Office Suite in an enterprise environment with direct interactions with the end user. • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware...Work at officeAfternoon shift
- Reveljobs is seeking an IT Help Desk Specialist to provide day-to-day technical support to clinical and administrative staff within a healthcare environment. You'll be responsible for assisting users with account access, healthcare applications, EMR/EHR systems, and basic...
- Position Summary Provides frontline technical support for clinical and administrative staff within Park DuValle Community Health Center.... ...and software problems on desktops, laptops, printers, and other IT equipment. Install, configure, and maintain computer systems and...Temporary workWork at office
- Stites & Harbison, PLLC is seeking an IT Help Desk Specialist to provide technical support at their Louisville, Kentucky office. This full-time role focuses on assisting in-house personnel with end-user desktop and application issues, emphasizing customer service and technical...Full timeWork at office
- Encore Talent in Louisville, Kentucky is seeking IT Field Services Technicians responsible for providing on-site technical support, maintenance, and troubleshooting services. This role requires travel to client locations to diagnose and resolve IT-related issues effectively...
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